Restaurant Operations Lead

HENG LONG & CHIA HOLDINGS PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

HENG LONG & CHIA HOLDINGS PTE. LTD. in Singapore seeks a Restaurant Supervisor to oversee daily restaurant operations, coordinate service staff, and ensure seamless service.

You will assign duties, monitor food quality and cleanliness, handle customer feedback, and cooperate with kitchen staff to deliver timely meals. Responsibilities include inventory checks, stock ordering support, opening/closing procedures, staff training, attendance monitoring, and adherence to Singapore food safety

Responsibilities

• Supervise and coordinate daily restaurant/café operations.
• Manage and guide service staff to ensure smooth operations.
• Assign duties and work schedules to staff.
• Ensure good customer service and handle customer feedback or complaints.
• Monitor food quality, hygiene, cleanliness, and safety standards.
• Check inventory and assist with stock ordering and control.
• Ensure proper opening and closing procedures are followed.
• Train and coach new and existing staff.
• Monitor staff attendance, performance, and work discipline.
• Handle cash/ payment transactions and daily sales closing when required.
• Coordinate with kitchen staff to ensure timely and accurate food service.
• Assist the manager with daily operational and administrative tasks.
• Ensure compliance with company policies and Singapore food safety requirements.

Job description

HENG LONG & CHIA HOLDINGS PTE. LTD. in Singapore seeks a Restaurant Supervisor to oversee daily restaurant operations, coordinate service staff, and ensure seamless service.

You will assign duties, monitor food quality and cleanliness, handle customer feedback, and cooperate with kitchen staff to deliver timely meals. Responsibilities include inventory checks, stock ordering support, opening/closing procedures, staff training, attendance monitoring, and adherence to Singapore food safety