Restaurant Operations & Guest Experience Lead

KINGDOM INDULGENCE PTE. LTD.; Singapore; On-site; SGD 40,000 - 50,000; Full time

Job summary

KINGDOM INDULGENCE PTE. LTD. in Singapore seeks a Supervisor to ensure the highest level of customer service in our restaurant. This position involves resolving customer issues, collaborating with the kitchen crew for food quality, and handling administrative tasks.

Candidates should have a diploma or degree in any field and at least 3 years of supervisory experience in the hotel or restaurant industry. Proficiency in spoken and written English is essential.

Qualifications

• 3 years of experience as supervisor in hotel or restaurant.
• Proficient in spoken and written English.

Responsibilities

• Resolving customer issues effectively.
• Ensuring the highest level of customer service.
• Collaborating with marketing to disseminate information.
• Gathering customer feedback for management.
• Working with kitchen crew to maintain food quality.
• Performing administrative duties like cashiering and stock ordering.
• Daily cleaning to maintain hygiene and equipment.

Skills

Customer service

Communication

Team collaboration

Education

Diploma/Degree in any field

Job description

KINGDOM INDULGENCE PTE. LTD. in Singapore seeks a Supervisor to ensure the highest level of customer service in our restaurant. This position involves resolving customer issues, collaborating with the kitchen crew for food quality, and handling administrative tasks.

Candidates should have a diploma or degree in any field and at least 3 years of supervisory experience in the hotel or restaurant industry. Proficiency in spoken and written English is essential.