Restaurant Operations & Guest Experience Associate

Tong Le Private Dining; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Tong Le Private Dining in Singapore is seeking a guest-facing team member to handle guest inquiries and resolve issues while ensuring smooth daily restaurant operations. The role emphasizes maintaining a welcoming and orderly outlet and informing staff about promotions.

Candidates should be friendly, service-oriented, with strong communication skills and a passion for the F&B industry. Weekend and public holiday work is required in a fast-paced environment.

Qualifications

• Prior experience in a similar role is preferred.
• Excellent customer service and communication skills.
• Friendly, positive attitude and team-oriented mindset.
• Service oriented and passionate working in F&B industry.
• Able to work on weekends and public holidays.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle guest inquiries and resolve complaints in a professional manner
• Ensure that all the supplies and stocks in the outlet are sufficient for the day-to-day operations
• Support daily restaurant operations to ensure smooth service and high guest satisfaction
• Maintain an attractive and an orderly appearance in the outlet
• Ensure that all staff are properly informed on the promotions and information
• Contribute ideas to improve operational efficiency, customer service, and revenue generation
• Any other ad-hoc duties as assigned by the Company

Skills

Customer service

Communication

Team player

F&B mindset

Job description

Tong Le Private Dining in Singapore is seeking a guest-facing team member to handle guest inquiries and resolve issues while ensuring smooth daily restaurant operations. The role emphasizes maintaining a welcoming and orderly outlet and informing staff about promotions.

Candidates should be friendly, service-oriented, with strong communication skills and a passion for the F&B industry. Weekend and public holiday work is required in a fast-paced environment.