Restaurant Manager/ Assistant Manager(Halal)

GRILLS N' WOK PTE. LTD.; Singapore; On-site; SGD 48,000 - 64,000; Full time

Job summary

GRILLS N' WOK PTE. LTD. in Singapore seeks an experienced Restaurant Manager/Assistant Manager to oversee daily operations of a Halal restaurant. The role requires deep Halal knowledge, strong leadership, and a passion for delivering outstanding customer service.

You will lead Front of House operations, train staff on Halal guidelines, work with suppliers for Halal ingredients, ensure MUIS compliance, and uphold health and safety standards while providing excellent customer experiences.

Qualifications

• Experience in managing a restaurant or F&B operations.
• Strong leadership and people-management skills.
• Familiarity with MUIS Halal standards and regulatory guidelines.

Responsibilities

• Lead and manage Front of House operations, uphold Halal standards.
• Train and supervise staff to ensure Halal compliance and exceptional service.
• Source Halal-certified ingredients with suppliers while maintaining trust.
• Oversee food preparation and serving to strictly follow MUIS halal rules.
• Enforce MUIS halal policies and drive continuous improvement.
• Stay updated on halal industry trends and MUIS regulations.
• Manage day-to-day store operations for smooth service.
• Provide excellent customer service: greet, take orders, handle transactions.
• Address customer inquiries and complaints professionally.
• Supervise cash handling; train crew on food prep, service and safety.
• Maintain health, safety, cleanliness and hygiene.

Skills

Halal standards knowledge

Leadership

Customer service

Cash handling

Job description

JOB DESCRIPTION

We are seeking an experienced and knowledgeable Restaurant Manager/ Assistant Manager to oversee the daily operations of our Halal restaurant. The ideal candidate will have a deep understanding of Halal procedures, excellent leadership skills, and a passion for delivering outstanding customer service.

Responsibilities:

• . Lead and manage the Front of House restaurant's operations, with a primary focus on maintaining Halal standards and procedures throughout the establishment.
• Train, mentor, and supervise restaurant staff, including chefs, servers, and kitchen assistants, to ensure compliance with Halal guidelines and deliver exceptional service to our customers.
• Work closely with suppliers and vendors to source Halal-certified ingredients and products, ensuring the integrity of our menu offerings and maintaining the trust of our customers.
• Oversee food preparation, handling, and serving processes to ensure strict adherence to Halal standards according to MUIS regulations.
• Enforce and implement policies and procedures to uphold MUIS Halal standards and foster a culture of continuous improvement.
• Stay informed about industry trends, regulatory changes, and best practices in Halal certification to ensure ongoing compliance and relevance for our restaurant.
• Overseeing day-to-day operations of the store and ensuring smooth operations.
• Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
• Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
• Handling cash transactions accurately and securely. Supervising and training crew staff on food preparation, customer service, and safety.
• Adhering to health and safety regulations, including cleanliness standards and hygiene practices.