RESTAURANT MANAGER

Martino Agency; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

Martino Agency is seeking a Restaurant Manager to lead daily operations, ensure quality menu execution and motivate staff to deliver excellent customer service.

Responsibilities include recruiting and training, safety and food quality, managing schedules and payroll, ordering supplies within budget, supervising front- and back-of-house, and controlling costs while maintaining high customer satisfaction.

Qualifications

• Prior restaurant experience is required.
• Management or supervisory experience is expected.
• Strong customer service skills are essential.

Responsibilities

• Recruiting, interviewing and training staff to follow restaurant procedures.
• Maintaining safety and food quality standards.
• Handling customer feedback and complaints.
• Organizing staff schedules and recording payroll data.
• Ordering supplies within budget constraints.
• Supervising daily front- and back-of-house operations.
• Controlling costs and reducing waste.
• Appraising staff performance and retraining when needed.

Skills

Restaurant experience

Management

Customer service

Food safety training

Financial literacy

Inventory control

Restaurant software knowledge

Fast-paced environment

Job description

We are looking for a Restaurant Manager to lead our business. You are required to deliver quality menu and motivate our staff to provide excellent customer service.

Responsibilities

• Recruiting, interviewing and training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees' hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance

Qualifications

• Previous restaurant experience
• Management or supervisory experience
• Customer service skills
• Training in food safety
• Financial literacy
• Inventory control skills
• Knowledge of restaurant management software
• Ability to handle a fast-paced work environment