RESTAURANT MANAGER

AKMI TRADERS PTE. LTD.; Singapore; On-site; SGD 45,000 - 75,000; Full time

Job summary

AKMI TRADERS PTE. LTD. in Singapore is seeking a Restaurant Operations Manager to oversee daily restaurant operations, ensuring efficient service and exceptional guest experiences.

You will supervise kitchens and service staff, manage inventory, control costs, coordinate with suppliers, and drive promotional activities to boost sales while maintaining compliance with health and safety standards. The role requires leadership, strong communication, and a hands-on approach to maintain profitability

Responsibilities

• Oversee daily restaurant operations to ensure smooth, efficient service delivery and optimal customer experience
• Supervise, train, schedule, and manage chefs, kitchen assistants, and service staff to maintain high team performance
• Resolve customer complaints professionally to uphold excellent customer service standards and enhance satisfaction
• Maintain food quality, cleanliness, sanitation, and compliance with food safety standards to ensure health and safety
• Monitor inventory levels of food, beverages, and supplies; manage purchasing processes to minimize wastage and control costs
• Prepare budgets, monitor sales performance, control operating expenses, and maintain restaurant profitability
• Develop and manage staff duty rosters, monitor attendance, and ensure adequate staffing during operating hours
• Coordinate with suppliers to negotiate prices and ensure timely delivery of ingredients and supplies
• Develop and implement promotional activities to increase customer satisfaction and boost restaurant sales
• Ensure compliance with licensing requirements, employment regulations, and health and safety standards
• Supervise billing, cash handling, payment transactions, and daily sales reconciliation to maintain financial accuracy
• Prepare daily sales, inventory, and staff performance reports to support management decision-making
• Coordinate between kitchen and service teams to ensure timely food preparation and delivery
• Maintain a welcoming dining environment to encourage repeat business through quality customer experience
• Identify and implement opportunities to improve operational efficiency, reduce costs, and increase revenue

Job description

Restaurant Operations Manager

Responsibilities

• Oversee daily restaurant operations to ensure smooth, efficient service delivery and optimal customer experience
• Supervise, train, schedule, and manage chefs, kitchen assistants, and service staff to maintain high team performance
• Resolve customer complaints professionally to uphold excellent customer service standards and enhance satisfaction
• Maintain food quality, cleanliness, sanitation, and compliance with food safety standards to ensure health and safety
• Monitor inventory levels of food, beverages, and supplies; manage purchasing processes to minimize wastage and control costs
• Prepare budgets, monitor sales performance, control operating expenses, and maintain restaurant profitability
• Develop and manage staff duty rosters, monitor attendance, and ensure adequate staffing during operating hours
• Coordinate with suppliers to negotiate prices and ensure timely delivery of ingredients and supplies
• Develop and implement promotional activities to increase customer satisfaction and boost restaurant sales
• Ensure compliance with licensing requirements, employment regulations, and health and safety standards
• Supervise billing, cash handling, payment transactions, and daily sales reconciliation to maintain financial accuracy
• Prepare daily sales, inventory, and staff performance reports to support management decision-making
• Coordinate between kitchen and service teams to ensure timely food preparation and delivery
• Maintain a welcoming dining environment to encourage repeat business through quality customer experience
• Identify and implement opportunities to improve operational efficiency, reduce costs, and increase revenue