Restaurant Floor Lead — Japanese Concept & Service

les amis holdings pte. ltd.; Singapore; Presencial; SGD 42 000 - 64 000; Tempo integral

Resumo da oferta

Les Amis Group operates 31 restaurants across Singapore and overseas, renowned for excellence, teamwork, and integrity. As a Restaurant Floor Operations Lead, you will manage floor operations to deliver exceptional dining experiences, achieve sales targets, and uphold high standards of service, safety, and team performance.

You will oversee guest service quality, lead training and recruitment efforts, and drive productivity across restaurant areas to meet business objectives, with a focus on

Qualificações

• Diploma/Advanced/Higher/Graduate Diploma in any field.
• Minimum 3 to 5 years of relevant work experience.

Responsabilidades

• Lead restaurant floor operations in the absence of the Manager to ensure seamless service delivery
• Develop and maintain a culture of service excellence and operational efficiency through effective systems and training
• Manage daily operations of an appointed Japanese restaurant to meet business objectives
• Deliver memorable dining experiences by overseeing guest service quality and environment
• Support recruitment by interviewing and hiring team members aligned with company values
• Train staff comprehensively to prepare them for successful performance and career growth
• Ensure full compliance with company policies and operational procedures to maintain standards
• Drive productivity improvements across all restaurant areas to optimize performance and guest satisfaction

Conhecimentos

Floor operations leadership

Guest service excellence

Staff training

Recruitment

Formação académica

Diploma/Advanced/Higher/Graduate Diploma

Descrição da oferta de emprego

Les Amis Group operates 31 restaurants across Singapore and overseas, renowned for excellence, teamwork, and integrity. As a Restaurant Floor Operations Lead, you will manage floor operations to deliver exceptional dining experiences, achieve sales targets, and uphold high standards of service, safety, and team performance.

You will oversee guest service quality, lead training and recruitment efforts, and drive productivity across restaurant areas to meet business objectives, with a focus on