Restaurant F&B Supervisor: Lead Service & Guest Delight

The Standard, Singapore; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

The Standard, Singapore is seeking a skilled Restaurant Supervisor to lead daily operations, supervise the service team, and ensure smooth and efficient shifts. You will coordinate opening and closing procedures and maintain high standards of service.

Responsibilities include staff rostering, monitoring attendance, overseeing POS transactions, upselling, guest relations, and maintaining cleanliness and equipment.

Qualifications

• Minimum qualification in Hospitality, Food & Beverage, or related field.
• At least 2 years of supervisory experience in hospitality.
• Strong command of English; additional languages are advantageous.
• Familiarity with restaurant POS systems and cashiering procedures.
• Leadership, interpersonal, and communication skills.

Responsibilities

• Supervise and coordinate daily restaurant operations, including opening and closing procedures.
• Lead, motivate, and support the service team to ensure smooth and efficient operations during shifts.
• Schedule staff shifts, monitor attendance, and maintain appropriate staffing levels.
• Ensure mise en place, cleaning, equipment setup, and outlet preparation to standards.
• Maintain knowledge of menu and beverages; keep team informed.
• Operate POS transactions, billing, cashiering, and payments per policy.
• Drive sales through upselling and promotion of offerings.
• Monitor guest satisfaction, handle feedback professionally, build guest relationships.
• Maintain cleanliness, ambiance, and upkeep of facilities and utensils.
• Monitor inventory levels and coordinate ordering/delivery of supplies.
• Support budgeting, cost control initiatives, and operational reporting.
• Conduct on-the-job training, coaching, and performance evaluations.
• Organize and support events, promotions, and outlet activities.
• Ensure compliance with food safety, hygiene, HACCP, FIFO, safety, and responsible alcohol service.
• Attend operational meetings and communicate updates to the team.
• Stay informed of industry trends and seek service improvements.
• Perform other duties as assigned by management.

Skills

Staff supervision

Customer service

POS systems

Leadership

Multitasking

English proficiency

Education

Hospitality qualification

Tools

POS software

Job description

The Standard, Singapore is seeking a skilled Restaurant Supervisor to lead daily operations, supervise the service team, and ensure smooth and efficient shifts. You will coordinate opening and closing procedures and maintain high standards of service.

Responsibilities include staff rostering, monitoring attendance, overseeing POS transactions, upselling, guest relations, and maintaining cleanliness and equipment.