Restaurant captain

Syed Cafe Pte. Ltd.; Singapore; On-site; SGD 22,000 - 31,000; Full time

Job summary

Syed Cafe Pte. Ltd. is seeking a customer-focused hospitality team member to greet guests, explain menu items, and assist with recommendations. The role involves serving beverages, presenting the bill, and ensuring guests have a positive dining experience.

You will respond to ingredient inquiries, coordinate dish timing, and address any guest requests or complaints with professionalism in a fast-paced environment.

Qualifications

• Proactive guest service and communication.
• Ability to explain menu items and accommodate requests.
• Attention to detail when presenting the bill.

Responsibilities

• Greet and welcome guests on entry.
• Thank guests on exit and convey gratitude.
• Explain menu items and offer recommendations.
• Answer questions about ingredients.
• Serve food and beverages if required.
• Present the final bill for payment.
• Coordinate timing of dishes to enhance dining experience.
• Address guest complaints or requests.

Skills

Guest greeting

Menu knowledge

Recommendations

Allergen awareness

Job description

Job Description & Requirements

• Greeting and welcoming guests when they enter
• Thanking guests and conveying gratitude while they are exiting
• Explaining different menu items and offering recommendations
• Answering any questions about the ingredients of a dish on the menu
• Serving food and beverages to guests, if required
• Presenting the final bill to guests for payment
• Timing different dishes effectively to maximise the dining experience
• Addressing any guests complaints or requests