Restaurant Captain

THE HAPPY FLOWERS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

THE HAPPY FLOWERS PTE. LTD. in Singapore seeks a dedicated Restaurant Manager to oversee daily operations, supervise staff, and ensure service standards across breakfast, lunch and dinner periods.

You will lead shifts, handle guest inquiries, respond to reviews, and collaborate with the team to drive guest satisfaction and revenue. The role requires long hours, weekend and public holiday work, and strict adherence to local food safety rules.

Responsibilities

• Manage and oversee the entire restaurant operation
• Deliver superior guest services
• Ensuring guest satisfaction and revenue growth for restaurant
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts and arrange the part timer worker
• Manage and lead staff
• Control costs and minimize waste
• Nurture a positive working environment

Job description

Job Responsibilities

• Manage and oversee the entire restaurant operation


• Deliver superior guest services


• Ensuring guest satisfaction and revenue growth for restaurant


• Respond efficiently to customer questions and complaints


• Organize and supervise shifts and arrange the part timer worker


• Manage and lead staff


• Control costs and minimize waste


• Nurture a positive working environment

Job Requirement are:

• You are required to work on compulsory split shifts


• You are required to work 6 days per week.


• Flexible weekly off according to business needs


• Willing to work long hours as per the business requirement


• You are required to work compulsory on weekends and public holidays.


• Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests interactions.


• You are required to open the restaurant and close the restaurant


• Daily Breakfast set up,


• Good command over written and spoken English


• Responding to guest review on social media and other digital platforms


• Strictly following all the local requirements of SFA