Restaurant Captain

JK KINGS PARADISE PTE. LTD.; Singapore; Presencial; SGD 30 000 - 42 000; Tempo integral

Resumo da oferta

JK KINGS PARADISE PTE. LTD. is seeking a Restaurant Captain to deliver high-quality service and guest satisfaction in a busy dining environment in Singapore. You will lead by example, upsell, and ensure guests receive accurate order handling and timely service.

The role emphasizes attention to menu details, handling dietary requests, maintaining cleanliness, and supporting the Restaurant Manager to meet daily targets and guest expectations.

Qualificações

• Hardworking and motivated, team player with passion for food and service.
• Well-groomed, clean and professional appearance.
• Leadership training preferred; practical experience considered.

Responsabilidades

• Provide friendly, excellent and professional service to all guests.
• Responsible for handling food and beverage orders and serving guests.
• Assist fellow team members to perform preparation and setting up in the restaurants for service.
• Check that all amenities and utensils are properly stocked and inspected.
• Assist guests on their requests and deliver based on their needs.
• Upsell and be knowledgeable about the menu to enhance dining experience.
• Support Restaurant Manager in achieving goals and KPIs.
• Upsell, charm guests with knowledge of F&B products, and explain menu preparation methods.
• Read guest types and tailor service to the dining experience.
• Maintain utmost cleanliness and hygiene standards in the restaurant.

Conhecimentos

Guest service

Upselling

Teamwork

Professional appearance

Menu knowledge

Descrição da oferta de emprego

Job Description & Requirements

Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant's product. These individuals are responsible for delivering the guests' experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

• Provide friendly, excellent and professional service to all guests.
• Responsible for handling food and beverage orders and serving guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for service.
• Check that all amenities and utensils are properly stocked and inspected.
• Assist guests on their respective requests and deliver based on their ability.
• Possess knowledge to upsell, well-versed in all aspects of the menu.
• Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

• Ability to upsell, promote and ensure that the guest is enjoying their dining experience.
• Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.
• Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.
• General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.
• Ability to read the different types of guests and dining clientele.
• Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.
• Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

• Hardworking, motivated, serious, team player and passionate about food, beverage and service
• Possess a well-groomed, clean and professional appearance
• Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative