RESTAURANT CAPTAIN AND BARTENDER

THE SINGAPORE TASTY FOOD PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

The Singapore Tasty Food Pte. Ltd. is hiring a restaurant service associate in Singapore. You will greet guests, handle reservations and seating, and ensure timely service while upholding brand standards.

You will take orders, process payments in the POS, coordinate with the kitchen on menu items and dietary needs, and help coach junior staff. A hospitality mindset and strong communication are preferred.

Qualifications

• Excellent guest service and communication skills.
• Ability to explain menu items and present recommendations.
• Strong attention to detail and teamwork.

Responsibilities

• Greet guests promptly in a warm and friendly manner.
• Assist guests with table reservations and seating arrangements.
• Ensure guests are serviced within the specified time.
• Serve Food & Beverage items with enthusiasm and present final bills.
• Record transactions/orders in POS at the time of order.
• Coordinate with kitchen regarding menu questions, wait times and availability.
• Communicate dietary needs and special requests to the kitchen.
• Maintain cleanliness of work areas and restaurant space throughout the shift.
• Follow brand standards and SOPs; work with staff to meet targets.
• Coach junior staff and assist with closing duties and inventory checks.

Skills

Guest service

Communication

Teamwork

Attention to detail

Menu knowledge

Time management

POS understanding

Tools

POS system

Job description

• Always greet and welcome guests promptly in a warm and friendly manner.
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Assist guests with table reservations.
• Assist guests while seating.
• Ensure guests are serviced within the specified time.
• Has a good knowledge of menu and presentation standards.
• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Able to answer any questions regarding the menu and assist with menu selections.
• Able to anticipate any unexpected guest need and react promptly and tactfully.
• Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm.
• Serve food courses and beverages to guests.
• Set tables according to the type of event and service standards.
• Record transactions/orders in Point of Sales systems at the time of order.
• Communicate with the kitchen regarding any menu questions, the length of wait, and product availability.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check with guests to ensure satisfaction with each food course and beverage.
• Responsible for clearing, collecting, and returning food and beverage items to the proper area.
• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
• Present accurate final bill to guests and process payment.
• Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
• Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
• Ensures that hotel brand standards and SOPs are consistently implemented.
• Work with fellow staff and managers to ensure that the restaurant achieves its full potential.
• Completes the daily responsibilities that are set for each shift.
• Complete closing duties, including restocking items, turning off lights, etc.
• Conducts monthly inventory checks on all operating equipment and supplies.
• Take an active role in coaching and developing junior staff.
• Any other duties related to food and beverage service assigned by the manager.