Restaurant and catering Manager

the happy tree pte. ltd.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

The Happy Tree Pte. Ltd. is seeking a capable restaurant operations lead to oversee daily activities inside a hotel-based restaurant in Singapore.

You will supervise shifts, coordinate part-time staff, and strive for impeccable guest service while driving revenue growth. The role requires strong English communication, leadership, and a hands-on approach to operations, cost control, and a positive work culture.

Qualifications

• Excellent English written and spoken.
• Willing to work long hours, 6 days per week, weekends/public holidays.
• Experience in restaurant operations and guest services.
• Ability to supervise shifts and manage staff.

Responsibilities

• Manage and oversee the entire restaurant operation
• Deliver superior guest services
• Ensure guest satisfaction and revenue growth for restaurant
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts and arrange the part timer worker
• Manage and lead staff
• Control costs and minimize waste
• Nurture a positive working environment

Skills

Guest services

Staff leadership

Operations management

Cost control

Job description

Job Responsibilities

• Manage and oversee the entire restaurant operation


• Deliver superior guest services


• Ensuring guest satisfaction and revenue growth for restaurant


• Respond efficiently to customer questions and complaints


• Organize and supervise shifts and arrange the part timer worker


• Manage and lead staff


• Control costs and minimize waste


• Nurture a positive working environment

Job Requirement are:

• You are required to work on compulsory split shifts


• You are required to work 6 days per week.


• Flexible weekly off according to business needs


• Willing to work long hours as per the business requirement


• You are required to work compulsory on weekends and public holidays.


• Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests interactions.


• You are required to open the restaurant and close the restaurant


• Daily Breakfast set up, as we are located inside the hotel


• Good command over written and spoken English


• Responding to guest review on social media and other digital platforms


• Strictly following all the local requirements of SFA