Residential Support Coordinator

=DREAMS (SINGAPORE) LIMITED; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

=DREAMS (Singapore) Limited is seeking a dedicated Residential Support Coordinator to live on campus, ensuring scholars’ well-being, safety, and smooth transitions into residential facilities. You will collaborate with scholars, families and staff to foster a supportive living environment.

The role requires staying on campus, coordinating security, facilities, and crisis management, while delivering events and programs for personal growth and community engagement.

Qualifications

• Diploma or degree in a relevant field, or equivalent experience.
• Previous experience in residential support or student services is a bonus.
• Strong interpersonal and communication skills, connecting effectively with scholars from diverse backgrounds.
• Knowledge of youth engagement theory and cultural sensitivity.
• Demonstrated crisis management.
• Excellent organizational and multitasking abilities.
• Ability to work independently and collaboratively within a team-oriented environment.
• Mandatory to stay on campus, working rotational night and morning shifts, including Sunday evenings, with Friday early dismissal, as required

Responsibilities

• Live in campus with scholars and provide routine care and support, including meals and wake-up/ lights-out duties.
• Coordinate and oversee security, facilities/ cleaning to sustain a healthy residential environment.
• Serve as a positive role model, upholding professionalism and safety for scholars.
• Offer emotional support and contribute to a positive living environment.
• Communicate and enforce residential policies and procedures.
• Collaborate with internal departments and external partners for holistic scholar support.
• Be prepared to handle emergencies, including fire safety and first aid.
• Support residential events and programs promoting community engagement and growth.
• Assist in procurement and daily operations of campus facilities

Skills

Interpersonal skills

Communication skills

Organizational skills

Multitasking

Crisis management

Independence & teamwork

Education

Diploma or degree in a relevant field

Job description

About Us

=DREAMS (Singapore) Limited is a first-of-its-kind secular, co-ed weekday residential model that provides after-school academic and holistic support to promising and aspiring children from low-income households. She aims to empower them to dream of a future where they are not limited by family circumstances.

We are excited to welcome a dedicated and experienced individual to the role of Residential Support Coordinator. In this crucial position, you will play a pivotal role in providing exceptional residential support services for our incoming scholars. Your main objective will be tostay on campus,ensure scholars' well-being, safety, and a smooth transition into our residential facilities whilst upkeeping the campus to be vibrant. You will collaborate closely with scholars, their families, and other stakeholders to foster a positive and supportive living environment.

KEY RESPONSIBILITIES

ScholarRoutine Care and Support:

• Live in campuswith scholars and provide routine care and support, including assistance with meals, waking up, and lights out duties, ensuring scholars' well-being and adherence to daily schedules
• Coordinate and oversee the security, facilities/ cleaning to upkeep and optimise the residential environment for the scholars

Role Modelling and Wellbeing:

• Serve as a positive role model, demonstrating professionalism, responsibility, and respect, while staying vigilant to ensure scholars' safety
• Offer general emotional support, contributing to a positive living environment for scholars within the residential community, collaborating with other staff members as needed

Residential Policies and Procedures:

• Communicate, promote, and enforce residential policies and procedures, ensuring compliance and adherence by scholars

Collaboration and Coordination:

• Collaborate with internal departments, such as Scholar Development Executives, Programme, and security, for a holistic approach to scholar support. Build relationships with external partners to enhance residential support services

Crisis Management:

• Be prepared to handle emergency situations, including fire safety and first aid, following established protocols to ensure the safety of all residents

Residential Events and Programming:

• Support residential events, activities, and programs that promote community engagement, cultural exchange, and personal growth among scholars

Administration/Operations and Facilities Support

• Support in procurement, upkeeping of facilities and administration duties for the daily/event operations of the campus

QUALIFICATIONS

• Diploma or degree in a relevant field, or equivalent experience
• Previous experience in residential support or student services is a bonus
• Strong interpersonal and communication skills, connecting effectively with scholars from diverse backgrounds
• Knowledge of youth engagement theory and cultural sensitivity
• Demonstrated crisis management
• Excellent organizational and multitasking abilities
• Ability to work independently and collaboratively within a team-oriented environment
• Mandatory to stay on campus, working rotational night and morning shifts, including Sunday evenings, with Friday early dismissal, as required

Only shortlisted candidates will be notified.