Research & Developement cum QA Manager

sin hwa dee foodstuff industries pte ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

sin hwa dee foodstuff industries pte ltd seeks an experienced R&D CUM QA Manager to lead the development of sauces and pastes, uphold stringent quality systems, and drive process optimisation across manufacturing. You will oversee laboratory activities, ensure regulatory compliance, and manage cross-functional teams to deliver safe, high-quality products.

The role emphasizes leading HACCP and FSSC 22000 initiatives, root-cause analysis for customer issues, and continuous improvement across R&D,

Qualifications

• Proven leadership in R&D/QA within food manufacturing.
• Strong knowledge of quality systems (FSSC 22000, HACCP).
• Experience in product development, process validation and scale-up.

Responsibilities

• Lead formulation and development of new sauces and pastes; improve existing products for quality and cost.
• Develop and optimise manufacturing processes; troubleshoot formulation problems.
• Lead and maintain Quality and Food Safety Management Systems; ensure regulatory compliance.
• Coordinate regulatory submissions and monitor changes in legislation and standards.
• Lead investigations into customer complaints and drive CAPAs.
• Establish raw material, packaging and finished product specifications.
• Drive audits for FSSC 22000, Halal, and customer requirements; ensure audit readiness.
• Manage R&D and QA laboratory activities and equipment calibration.
• Provide mentorship and development for R&D and QA teams.
• Collaborate cross-functionally with Production, Purchasing, Sales, and others.

Skills

Leadership

Quality management

Food safety

Regulatory knowledge

Project management

Education

Bachelor's in Food Science

Job description

R&D CUM QA MANAGER - JOB SCOPE

Key Responsibilities

1. R&D & Product Development

• Leads the formulation and development of new food products particularly in sauces and pastes.
• Improve existing products in terms of quality, stability, cost and consumer acceptance.
• Lead shelf-life studies, product validation and process validation.
• Ensure successful scale-up of laboratory formulations to commercial production.

2. Process Development & Optimisation

• Develop and optimise manufacturing processes and processing parameters.
• Troubleshoot production and formulation problems.
• Improve product consistency, production yield and manufacturing efficiency.
• Establish robust and reproducible manufacturing parameters.
• Work closely with Production during new product trials and commercial production.

3. Quality Assurance & Food Safety

• Lead and maintain the Company's Quality and Food Safety Management Systems.
• Ensure compliance with FSSC 22000 and customer requirements.
• Lead HACCP activities, food safety risk assessments and verification programmes.
• Establish and maintain raw material, packaging, in-process and finished product specifications.
• Monitor product quality and food safety performance.
• Drive preventive measures to minimise quality and food safety failures.

4. Regulatory & Certification Compliance

• Ensure compliance with applicable food regulations and customer requirements.
• Maintain product specifications and technical documentation.
• Coordinate regulatory submissions and liaison with relevant authorities.
• Monitor changes in legislation, standards and certification requirements.

5. Customer Complaints & Quality Issues

• Lead investigations into customer complaints and product quality issues.
• Conduct root cause analysis and establish effective corrective and preventive actions.
• Coordinate investigations with Production, Purchasing, Warehouse and other departments.
• Monitor recurring complaints and implement measures to prevent recurrence.
• Prepare technical investigation reports and customer responses.

6. Supplier Quality Management

• Establish and maintain raw material and packaging specifications.
• Participate in supplier approval and evaluation.
• Review supplier technical documents, COAs and food safety certifications.
• Monitor supplier quality performance.
• Lead investigation and resolution of supplier-related quality issues.
• Evaluate and approve alternative ingredients and suppliers from a technical and food safety perspective.

7. Audit & Quality System Management

• Lead preparation for FSSC 22000, Halal, customer audit and other regulatory audits.
• Manage internal audits and follow-up actions.
• Ensure timely and effective closure of audit non-conformities.
• Maintain continuous audit readiness.
• Review quality and food safety trends and drive system improvements.

8. Laboratory & Technical Management

• Manage R&D and QA laboratory activities.
• Ensure appropriate testing programmes and methods are established.
• Manage calibration and verification of laboratory and measuring equipment.
• Review laboratory and external test results.
• Ensure proper control of laboratory chemicals and materials.
• Recommend new equipment, testing capabilities and technical resources where required.

9. Team Leadership & People Development

• Lead, supervise and develop the R&D and QA teams.
• Allocate resources and prioritise R&D and QA activities.
• Provide mentorship and capability development of staff.
• Conduct performance evaluations of staffs.
• Build a strong culture of quality, food safety, accountability and continuous improvement.

10. Cross-Functional & Management Support

• Work closely with Production, Purchasing, Sales & Marketing, Warehouse and other departments.
• Provide technical advice to Management for business and product decisions.
• Assess technical feasibility of customer requirements.

11. Continuous Improvement

• Lead initiatives to improve product quality and food safety
• Reduce customer complaints and product non-conformities.
• Improve process consistency and production yield.
• Strengthen the Company's R&D, QA and food safety capabilities.