[Republic Polytechnic TAP] Hospitality Transportation Operations, Casual

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 13,000 - 20,000; Full time

Job summary

Marina Bay Sands offers a hands-on internship pathway in Limousine, Valet, and Airport Meet & Greet operations in Singapore. You will observe dispatch, space management, and VIP guest handling while developing frontline hospitality skills within a world‑class integrated resort.

Current applicants pursuing a Diploma in Hospitality or related fields will gain exposure to POS systems, operation workflows, and service recovery practices, all within Forbes-aligned standards.

Qualifications

• Pursuing a Diploma in Hospitality, Tourism, or related discipline.
• Passion for hospitality, guest service, and hands-on learning.
• Energetic, positive and eager to take on new challenges.
• Strong interpersonal and communication skills; well-groomed appearance.
• Comfortable in a fast-paced environment including outdoor and airport ops.
• Ability to stand for long periods and handle guest luggage.
• Willing to work shifts, including weekends and public holidays.
• Team player with proactive attitude and reliability.
• Basic IT skills; Word/Excel familiarity.

Responsibilities

• Support limousine dispatch and coordination and observe command centre operations.
• Assist in coordinating vehicle assignments and monitoring bookings.
• Learn guest bookings, VIP arrangements, and external vendor coordination.
• Observe service quality reviews aligned to Forbes standards.
• Support valet operations and curbside service; engage with guests.
• Assist cashiering transactions and learn POS functions.
• Provide warm guest service and respond to inquiries.
• Gain exposure to airport command centre coordination and ground-ops communications.
• Observe supervisory practices and daily briefings across teams.
• Develop end-to-end guest journey management understanding.

Skills

Guest service

Interpersonal communication

Teamwork

Attention to detail

Basic IT skills

Education

Diploma in Hospitality

Tools

Microsoft Word

Excel

Job description

Job Responsibilities

Limousine Service

Gain behind-the-scenes exposure to limousine dispatch, coordination, and command centre operations, including monitoring bookings and supporting vehicle assignments.

Assist in limousine coordination functions by observing how jobs are assigned, resources are optimized, and operations are tracked for efficiency.

Learn how guest bookings, VIP arrangements, special requests, and external vendor coordination are managed within daily operations.

Observe training, coaching, and team development practices, as well as service quality reviews aligned to Forbes standards.

Valet Operations

Support the smooth flow of guest arrivals and departures at hotel, casino, and event driveways, ensuring a safe and seamless experience.

Be part of valet operations by engaging with guests, supporting curbside service activities, and creating strong first impressions.

Assist in cashiering operations by supporting valet and self-park transactions and learning Point of Sale (POS) system functions.

Deliver warm, professional, and engaging guest service by welcoming guests, offering directions, and responding to general enquiries.

Airport Meet & Greet

Provide a warm, engaging welcome or fond farewell to guests at the airport, delivering a premium and personalized experience.

Assist with luggage handling, trolley preparation, and guest escort between terminals, vehicles, and check-in areas while ensuring safety and proper handling techniques.

Gain exposure to airport command centre coordination, including monitoring arrivals, supporting job assignments, and facilitating communication between ground teams and operations.

Engage with guests confidently and recommend relevant services within the integrated resort based on their preferences.

Supervisory Exposure

Gain insight into operational planning, including manpower optimization, resource deployment, and managing peak or event-driven demands across both property and airport operations.

Observe leadership practices across Limousine Services, Valet Operations and Airport Meet & Greet teams, including daily briefings, team coordination, operational planning, and decision-making in real-time situations.

Understand how managers oversee operations, handle complex guest situations, manage service recovery, and ensure consistency with service standards.

Gain exposure to command centre strategy and operational optimization, including monitoring performance, improving efficiency, and supporting continuous improvement initiatives.

Development Outcomes

Acquire practical knowledge of hospitality systems and processes, including Point of Sale (POS), dispatch and booking systems, and operational workflows.

Develop situational awareness and problem-solving skills by observing and assisting in real-time operational decision-making and service recovery situations.

Gain exposure to operational planning concepts, including manpower deployment, resource allocation, and workflow optimization.

Develop a well-rounded understanding of end-to-end guest journey management—from arrival at the airport to departure from the property.

Job Requirements

Education & Certification

Currently pursuing a Diploma in Hospitality, Tourism, Business, or related disciplines.

Other Prerequisites

Passion for hospitality, guest service, and firsthand learning.

Energetic, positive, and eager to take on new challenges.

Well-groomed with strong interpersonal and communication skills.

Comfortable working in a fast-paced and dynamic environment, including outdoor and airport operations when required.

Perform operational duties that include standing for extended periods and handling guest luggage as part of service delivery.

Able to work shifts, including weekends and public holidays.

Team player with a proactive attitude, reliability, and keen sense of responsibility.

Attention to detail and willingness to learn operational systems.

Basic IT proficiency (e.g., Microsoft Word, Excel); operational system knowledge is an advantage but not required.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.

Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore's skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals.

As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment.

It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360.

The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date.

Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.