Limousine Driver

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 26,000 - 39,000; Full time

Job summary

Marina Bay Sands is seeking a professional limousine driver for high-end guest transport in Singapore. You will perform duties per Limousine SOPs, ensuring punctuality, safety, and exceptional service while coordinating with vendors for guest arrivals and departures.

You will be familiar with local attractions and hotel services to answer guest inquiries, maintain vehicle cleanliness, and accommodate special requests. Flexibility for shifts is required.

Qualifications

• Secondary education preferred.
• Possess a valid driving license class 3.
• Possess a valid Private Hire Vocational Driving License or Singapore Taxi Vocational License is an advantage.
• Defensive Driving Certificate would be useful.
• Produce a copy of the front and back of the valid Singapore Driving License.
• Produce the latest Driver Improvement Point System record.

Responsibilities

• Perform limousine driver duties according to the Limousine SOPs.
• Provide excellent service aligned with hotel standards and brand attributes.
• Be punctual for all driving assignments, 15 minutes early.
• Meet and greet with iPad signage for departures/arrivals if required.
• Coordinate with outsourced vendor to receive/hand over guests.
• Be familiar with hotel services, local attractions for guest inquiries.
• Ensure guest safety during the journey.
• Provide a smooth and pleasant journey for all guests.
• Use shortest/Swift routes unless guests request alternates.
• Operate GPS guidance to identify destinations.
• Proactively provide refined luxury service and guest satisfaction.
• Replenish guest amenities in the vehicle (water, towels, etc.).
• Meet special requests from guests (air-conditioning, music, etc.).
• Keep vehicle interior/exterior clean, odor-free.

Skills

Communication

Multitasking

Team player

Customer service

Tech literacy (iPad, GPS)

Education

Secondary education

Class 3 driving license

Private Hire/Vocational License

Defensive Driving Certificate

Tools

GPS navigation

iPad operation

Job description

Job Responsibilities

• Perform the duties as a limousine driver according to the Limousine Standard Operating Procedures
• Provide excellent service consistent with the property’s core service standards and brand attributes
• Be punctual for all driving assignments 15 minutes before the commencement of the job
• Perform meet and greet with a Ipad signage for departures and arrivals if required
• Coordinate with our outsourced vendor to receive guests upon arrival and to handover guests upon departure
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
• Ensures guests’ safety during the journey
• Provide a smooth and pleasant journey
• Ferry guests by the shortest and swiftest route unless otherwise requested by guest to use alternative routes
• Be able to operate the GPS guidance system to identify destination routes
• Proactively seek to provide refined luxury service ensuring guest satisfaction
• Ensure all guest amenities in the vehicle are replenished. (E.g. Mineral water, wet towels, newspaper, etc.)
• Ensuring all special requests from internal and external guests is met. (E.g. desired vehicle air-conditioning temperature, music, etc.)
• Ensure that the vehicle’s interior and exterior are clean, immaculate and odor free at all times
• Performs vehicle checks on vehicles before driving vehicle
• Required to drive vehicles such as but not limited to luxury vehicles and luggage van
• Adhere to company policies, compliance guidelines and procedures
• Be familiar with the Limousine Intergraded System Procedures
• Be familiar with the Limousine Queue System Procedures
• Assists with guests’ luggage for both arrival and departing guests when required at the designated storage room. This includes proper handling, tagging and delivering of luggage within the prescribed time standards
• Assists with transporting guests’ items
• Cross deployment e.g. Assists with Valet driving duties if necessary
• Performs any other duties and responsibilities as and when assigned by the management

Job Requirements

Education & Certification

• Secondary education preferred
• Posses a valid driving license class 3
• Possess a valid Private Hire Vocational Driving License or Singapore Taxi Vocational License is an advantage
• Defensive Driving Certificate would be useful
• Produce a copy of the front and back of the valid Singapore Driving License
• Produce the latest Driver Improvement Point System record

Experience

• Experience working in transportation operations is preferred
• Experience working in a service and hospitality industry will be an advantage
• Prior experience in the same capacity is an advantage

Other Prerequisites

• Be service oriented
• Familiar with Singapore roads, Hotel locations, places of interest, entertainment and F&B outlets and residential areas
• Familiar with all Airport and Ferry terminals in Singapore
• Clean drivers’ track record preferred
• Pleasant personality
• Able to multi-task
• Basic technological skills such as operating iPad, Grid Phone and GPS
• Excellent communication and interpersonal skills
• Be able to load and unload luggage
• Able to identify colors for driving purpose
• Ability to work under pressure and independently
• Be a team player
• Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company. Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore’s skyline. Home to the world’s most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals. As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360. The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date. Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.