Remote Cloud Security Solutions Architect & Advisor

Aerowave Technologies, Inc.; Singapore; Remote; SGD 120,000 - 170,000; Full time

Benefits offered by this job

Fully remote

Flexible work arrangements

Job summary

Aerowave Technologies, Inc. in Singapore seeks a seasoned Customer Success / Solutions Architect to own a portfolio of enterprise customers, driving adoption, renewals and growth by aligning CNAPP capabilities with outcomes and risk reduction.

You will engage across cloud security use cases, deliver demos and workshops, and coordinate with cross-functional teams to ensure renewal velocity and scalable success plans in a fast-paced startup environment.

Qualifications

• Minimum 5 years in a technical, customer-facing role such as Customer Success, Technical Account Management, Solutions Architecture, or Sales Engineering.
• Minimum 2 years designing, delivering, or maintaining Cloud Infrastructure or Cloud Security solutions.
• Proven ability to proactively organize internal resources to achieve customer outcomes.
• Strong consulting and project management skills to deliver visible business value.
• Executive-level communication skills with a positive, solution-oriented attitude.
• Solid understanding of Alibaba Cloud, AWS, Azure, and GCP cloud platforms.

Responsibilities

• Drive account health, adoption, renewal, and revenue growth by developing clear success plans and value realization milestones for enterprise customers.
• Translate customer challenges into measurable business outcomes by mapping product features and services to risk reduction, compliance coverage, and MTTR improvements.
• Provide hands-on technical support and solution guidance across cloud security use cases to serve as a trusted technical advisor.
• Deliver demos, feature updates, workshops, and documentation to accelerate customer learning and adoption of relevant product capabilities.
• Lead regular cadence meetings (QBRs/EBRs, weekly standups) to identify new use cases, surface risks, and coordinate cross-functional actions to protect and grow accounts.
• Manage secure onboarding of customer cloud environments (AWS, Azure, GCP, Alibaba Cloud) into the CNAPP platform, guiding identity/permissions, connectors, and posture coverage.
• Integrate Splunk, Jira, and related SIEM/ITSM/DevOps tools with the platform for alerting, ticketing, and automation.
• Customize security policies, detection rules, and automations to align with customer guardrails and least-privilege access principles.
• Support customer deployment and understanding of the Agentic AI SOC platform as required.
• Support audit and compliance by mapping CNAPP posture to frameworks such as MAS TRM, ISO 27001, and SOC 2, enabling automated evidence and policy checks.
• Articulate platform resilience and align security controls to high availability and disaster recovery objectives in cloud environments.
• Triage CNAPP and threat intelligence alerts, validate indicators of compromise, document lessons learned, and accelerate remediation with stakeholders.
• Translate misconfigurations and exposures into prioritized business risks and track risk reduction progress.
• Configure RBAC, SSO/federation, and least-privilege access patterns to streamline patching and access processes.
• Tune threat detections to reduce false positives, align to MITRE ATT&CK framework, and integrate watchlists or threat feeds as applicable.
• Understand the Agentic AI multi-agent system process to support customer needs.

Skills

Executive-level communication

Cloud security

Solutions architecture

Project management

Bilingual English/Chinese

Education

Bachelor's degree in a technical field

Cloud security certification

Tools

Splunk

Jira

Job description

Aerowave Technologies, Inc. in Singapore seeks a seasoned Customer Success / Solutions Architect to own a portfolio of enterprise customers, driving adoption, renewals and growth by aligning CNAPP capabilities with outcomes and risk reduction.

You will engage across cloud security use cases, deliver demos and workshops, and coordinate with cross-functional teams to ensure renewal velocity and scalable success plans in a fast-paced startup environment.