Remote Client Concierge & CRM Specialist

Assetara Limited; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

Assetara Limited in Singapore is seeking a Client Relationship & Support Specialist to join remotely via the Assetara platform. You will be the primary contact for clients, delivering concierge-level account assistance, CRM administration, and platform navigation support within approved tools.

Responsibilities include professional client communication, scheduled calls, SLA management, secure handling of client data, and escalation of issues per compliance rules.

Qualifications

• Adhere to security, compliance and data protection guidelines.
• Complete training and identity checks.
• Maintain client confidentiality and follow anti-fraud protocols.

Responsibilities

• Communicate professionally within Assetara workspace and approved tools.
• Provide concierge-level client support and platform navigation assistance.
• Manage unread client threads, SLA adherence, and proactive outreach to clients.
• Maintain accurate client notes with minimal personal data.
• Escalate compliance concerns and security incidents per rules.

Skills

Client communication

CRM administration

Remote work discipline

Compliance awareness

Job description

Assetara Limited in Singapore is seeking a Client Relationship & Support Specialist to join remotely via the Assetara platform. You will be the primary contact for clients, delivering concierge-level account assistance, CRM administration, and platform navigation support within approved tools.

Responsibilities include professional client communication, scheduled calls, SLA management, secure handling of client data, and escalation of issues per compliance rules.