Relationship Manager / Senior Relationship Manager (Commercial Banking)

Green Link Digital Bank (GLDB); Singapore; On-site; SGD 120,000 - 240,000; Full time

Job summary

Green Link Digital Bank is Singapore’s inaugural wholesale digital bank focusing on SME and Medium Enterprise clients. The bank seeks a Relationship Manager to grow the business, prospect new accounts, and deliver tailored working capital and supply chain financing solutions.

You will assess customer needs, prepare credit proposals, and collaborate with Product, Tech, Credit and Risk teams to deliver optimal financial solutions while maintaining strict AML/KYC/CDD standards.

Qualifications

• Bachelor’s degree in a reputable institution.
• 5+ years for RMs / 10+ years for senior RMs in Wholesale/Commercial Banking or similar.
• Proven track record of achieving sales, lending, customer acquisition and revenue targets.
• Strong understanding of SME banking products: Working Capital Loans, Trade Finance, Supply Chain Finance, Cash Management.
• Proficient in AML, KYC, CDD, and in creating credit proposals and credit memos.

Responsibilities

• Formulate and implement sales strategies to solicit and develop new accounts.
• Facilitate loan and account openings and monitor accounts to minimise NPLs.
• Analyze customers’ business models, cash flows and financing needs.
• Structure working capital, trade finance and supply chain lending solutions.
• Prepare high‑quality credit applications with risk assessments.
• Maintain AML/KYC/CDD risk assessments and compliance.

Skills

Relationship management

Sales

Financial analysis

Credit proposals

KYC/CDD

Education

Bachelor's degree

Tools

AML/KYC tooling

Job description

Green Link Digital Bank is Singapore’s inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for a Relationship Manager to grow our business.

Responsibilities

• Formulate and implement sales strategies, such as direct prospecting, referrals, networking activities, ecosystem partnership, and outbound sales efforts, to solicit and develop new accounts to expand GLDB’s client base.
• Facilitate new loan and account opening applications and proactively manage and monitor these accounts to minimise non-performing loans.
• Conduct financial analysis and assess customers' business models, cash flows, and financing requirements.
• Structure appropriate working capital, trade finance, supply chain finance, and lending solutions to meet customer needs.
• Prepare and present high-quality credit applications supported by sound analysis and risk assessment.
• Recommend appropriate credit mitigants and risk management measures.
• Maintain a strong risk and compliance culture through adherence to all internal policies, credit guidelines and regulatory requirements.
• Ensure and maintain a high standard of AML/KYC/CDD risk assessments for client profiles.
• Understand customer needs and requirements and collaborate with internal stakeholders (Product, Technology, Credit, Operations, and Risk teams) to deliver optimal solutions or propose new products.
• Monitor portfolio performance and proactively identify early warning signals or emerging risks.
• Represent Business Unit in ad hoc projects such as new product developments, technical enhancements, industry landscaping to contribute to Bank’s success.
• Stay informed about market trends regulatory developments, and emerging technologies to effectively educate and inform clients.

Requirements

• Relevant bachelor’s degree in a reputable institution.
• At least 5 years for RMs / 10 years for senior RMs of relevant experience in Wholesale/Commercial/Business/Emerging/Medium Enterprise Banking or in Non-Bank FIs/Fintech Lenders serving wholesale customers.
• Proven track record of consistently achieving or exceeding sales, lending, customer acquisition and revenue targets.
• Strong understanding of SME banking products, including Working Capital Loans, Trade Finance, Supply Chain Finance, and Cash Management.
• Highly proficient in in AML, KYC, CDD, creating credit proposals, credit memo writing, and credit structuring.
• Highly self-motivated to deliver work of the highest standard with a strong sense of commitment and accountability.
• Comfortable with outbound acquisition via phone calls to bring in new customers for the bank and to deepen the relationship for existing customers of the Bank.
• Analytical and a problem solver.
• Energetic, customer service oriented.
• Excellent interpersonal and communication skills and a strong team player.

What Success Looks Like

Within your first 12 months, you will:

• Build and maintain a healthy pipeline of qualified new-to-bank opportunities.
• Consistently achieve customer acquisition, revenue and lending growth targets.
• Establish a well-managed and profitable customer portfolio.
• Deliver strong portfolio quality while maintaining sound risk discipline.
• Become a trusted banking partner to SME and Medium Enterprise customers.

Why Join GLDB?

• Be part of Singapore's first wholesale digital bank.
• Build and shape a growing franchise in the SME and Medium Enterprise segment.
• Enjoy greater ownership, agility and impact than in a traditional banking environment.
• Work alongside experienced banking and fintech professionals focused on transforming business banking through technology and innovation.

By submitting your application, you have given your consent for us to collect, use and retain your data for a year as according to our prevailing data retention and PDPA policies. Should you have any enquiries on our data policy, please contact us at [e-mail].