Regional Technical Service Manager (After-Sales & Support)

elogio asia pte. ltd.; Singapore; Sur place; SGD 90 000 - 130 000; Plein temps

Résumé du poste

elogio asia pte. ltd. is seeking a Technical Manager/Supervisor to oversee after-sales service, device maintenance and repairs, and technical training across Singapore and Southeast Asia. You will lead a small technical team, manage spare parts, and ensure compliance with safety and performance standards.

You will coordinate support for subsidiaries in Malaysia, Indonesia, Philippines and Thailand, while working closely with sales and QA to improve service quality and customer satisfaction.

Qualifications

• Formal technical degree relevant to electrical/electronics/mechatronics
• 5+ years in technical roles with team leadership
• Experience with consumer electronics or medical devices is a plus
• Strong communication and documentation skills

Responsabilités

• Oversee warranty and after-sales service, inspections, troubleshooting and maintenance scheduling
• Manage spare parts inventory and ensure service records are kept
• Coordinate technical support for subsidiaries across SEA region (MY/ID/PH/TH)
• Lead and schedule technical staff, set KPIs, drive process improvements and budget control

Connaissances

Team leadership

Electrical troubleshooting

Customer communication

Inventory management

Budget management

MS Office

Mandarin

English

Formation

Diploma/Degree in Electrical/Electronics Engineering or Mechatronics

Biomedical Engineering or related field

Outils

MS Office

Inventory systems

Description du poste

elogio asia pte. ltd. is seeking a Technical Manager/Supervisor to oversee after-sales service, device maintenance and repairs, and technical training across Singapore and Southeast Asia. You will lead a small technical team, manage spare parts, and ensure compliance with safety and performance standards.

You will coordinate support for subsidiaries in Malaysia, Indonesia, Philippines and Thailand, while working closely with sales and QA to improve service quality and customer satisfaction.