Regional Ops Excellence Lead - Q-Commerce Analytics

FOODPANDA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

foodpanda is seeking a data-driven operations professional toown end-to-end performance for the Q-Commerce Shops portfolio across 15 markets. You will analyze operational datasets, identify friction points, and drive cross-functional initiatives to scale excellence regionally.

You should have 3–5 years in retail ops or management consulting, with strong SQL/Looker skills and GenAI experience to accelerate insights.

Qualifications

• 3–5 years of experience in management consulting, retail operations, Q-Commerce, or analytics.
• Strong data-driven problem solving with operational metrics focus.
• Bachelor's degree in Engineering, Business, Data Analytics, or related field.

Responsibilities

• Monitor and optimize fulfilment metrics across 15 markets (nSFR, IND%, etc.).
• Query/analyze datasets using SQL, Looker, Google Data Studio, Excel/Sheets.
• Leverage GenAI (Gemini/Claude) for root-cause analysis and reporting.
• Develop scalable SOPs, vendor playbooks, and fulfilment strategies.
• Lead regional ops projects with cross-functional teams.
• Collaborate with vendors to set baselines and mitigations.

Skills

Analytical mindset

Operational discipline

Stakeholder management

Actionable execution

Education

Bachelor's degree in Engineering, Business, Data Analytics, Operations Management

Tools

SQL

Looker

Google Data Studio

Excel/Google Sheets

Job description

foodpanda is seeking a data-driven operations professional toown end-to-end performance for the Q-Commerce Shops portfolio across 15 markets. You will analyze operational datasets, identify friction points, and drive cross-functional initiatives to scale excellence regionally.

You should have 3–5 years in retail ops or management consulting, with strong SQL/Looker skills and GenAI experience to accelerate insights.