Regional Operations Lead, Philippines - Travel-Heavy Role

YGF BLESSING PTE. LTD.; Singapore; Híbrido; SGD 60.000 - 90.000; Tempo integral

Resumo da vaga

YGF BLESSING PTE. LTD. seeks a Regional Operations Executive to manage day-to-day operations and partner coordination across the Philippines from Singapore.

The role requires regular store visits in the Philippines and monthly travel of roughly two to three weeks, while spending the rest of time in the Singapore office. The candidate will analyze store performance, implement brand standards, and coordinate cross-functional initiatives to boost store performance and brand operations in the

Qualificações

• Diploma or higher qualification, preferably in Business Administration, Food and Beverage Management, Hospitality Management, Marketing or a related discipline.
• At least two years of relevant experience in food and beverage, retail, chain-store operations or regional operations.
• Experience in store operations, project coordination, business performance analysis or business partner management.
• Ability to independently conduct store inspections, analyse operational issues, monitor corrective actions and prepare operational reports.
• Strong written and spoken English, with the ability to communicate effectively with local teams and business partners in the Philippines.
• Proficiency in Filipino is an advantage; Chinese-language skills are an advantage for China HQ coordination.
• Proficiency in Microsoft Excel, Word and PowerPoint.
• Proactive, responsible and results-oriented with strong execution and coordination skills.
• Ability to work effectively in a cross-cultural environment and accommodate frequent overseas travel.
• Must be willing and able to travel to the Philippines for approximately two to three weeks per month.
• Must be legally eligible to work in Singapore and able to meet business travel requirements.
• Experience in the Philippine food and beverage market, franchise operations, new store openings or supply chain coordination will be an advantage.

Responsabilidades

• Monitor day-to-day operations of stores in the Philippines and ensure compliance with standards.
• Conduct regular store visits to review service quality, product quality, hygiene, equipment, inventory and staffing.
• Identify operational issues and develop corrective action plans.
• Assist in establishing and improving operational procedures, inspection standards and reporting systems.
• Provide timely updates to the Regional Operations Manager on performance and risks.
• Collect and analyse store data such as sales, traffic, AVT, gross profit and costs.
• Prepare weekly, monthly and ad hoc performance reports.
• Identify improvement opportunities through data analysis and provide recommendations.
• Monitor KPIs across all stores in the Philippines.
• Serve as liaison between the company and local business partners, franchisees and store teams.
• Coordinate and resolve matters relating to operations, supply, marketing, training and customer complaints.
• Conduct regular operational meetings with stakeholders with clear actions and deadlines.
• Monitor brand standards and policies by partners and store teams.
• Maintain positive relationships while protecting commercial interests.
• Assist with site assessments, pre-opening preparations, renovations and openings of new stores.
• Develop project timelines and coordinate with departments, suppliers and partners.
• Monitor licences and regulatory approvals for openings.
• Support implementation of new products, systems and standards from HQ.
• Monitor project budgets and documentation.
• Gather market information on the Philippines F&B scene and customer trends.
• Support marketing activities and campaign performance analyses.
• Provide localisation recommendations for product mix, pricing and promotions.
• Coordinate with Procurement, Supply Chain, Logistics, Marketing and HR to support operations.
• Monitor availability of ingredients, equipment and materials.
• Assist in resolving inventory discrepancies and supplier issues.
• Maintain operational documents, contracts and training records.

Conhecimentos

Store operations

Project coordination

Business performance analysis

Business partner management

English proficiency

Overseas travel readiness

Cross-cultural collaboration

Independent reporting

Formação

Diploma or higher

Ferramentas

Microsoft Excel

Microsoft Word

PowerPoint

Descrição da vaga

YGF BLESSING PTE. LTD. seeks a Regional Operations Executive to manage day-to-day operations and partner coordination across the Philippines from Singapore.

The role requires regular store visits in the Philippines and monthly travel of roughly two to three weeks, while spending the rest of time in the Singapore office. The candidate will analyze store performance, implement brand standards, and coordinate cross-functional initiatives to boost store performance and brand operations in the