Retail Operations Lead - Asia Pacific

Sephora USA, Inc.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Sephora SEA is seeking an Executive, Retail Operations to oversee day-to-day retail operations across Singapore and/or Malaysia. You will coordinate communication between stores and HQ, ensure adherence to procedures, maintain records, and support store activities, maintenance and retail projects.

Under the guidance of the Assistant Manager, Retail Operations, you will ensure tasks are completed on time, escalate issues requiring decisions, and contribute to events, vendor coordination,

Qualifications

• Experience in retail operations, store operations or operational coordination.
• Proficiency with Excel, PowerPoint and Word for trackers and reports.
• Strong organization, detail orientation and ability to meet deadlines in a fast-paced retail setting.

Responsibilities

• Coordinate weekly updates and communications between stores and HQ.
• Support store activities, maintenance and retail projects.
• Assist with events, training and brand initiatives.
• Maintain operational checklists, records and audit actions.
• Prepare and present scheduled operational reports and stock records.

Skills

Retail operations

Store coordination

Office communication

MS Excel

PowerPoint

Trackers & reporting

Tools

Microsoft Excel

PowerPoint

Word

Job description

Sephora SEA is seeking an Executive, Retail Operations to oversee day-to-day retail operations across Singapore and/or Malaysia. You will coordinate communication between stores and HQ, ensure adherence to procedures, maintain records, and support store activities, maintenance and retail projects.

Under the guidance of the Assistant Manager, Retail Operations, you will ensure tasks are completed on time, escalate issues requiring decisions, and contribute to events, vendor coordination,