Regional Key Account Manager

E-Cruit Team Pte Ltd; Singapore; On-site; SGD 132,000 - 158,000; Full time

Job summary

E-Cruit Team Pte Ltd in Singapore seeks an Account Manager to lead key MNC and regional accounts across ASEAN. You will build strong relationships, serve as the primary contact for account matters, and identify opportunities to expand scope through upselling and cross-selling.

Working location is Jurong East with a 5-day week (Mon-Fri, 8:30am-5:30pm). Candidates should have a degree in Business/Sales & Marketing and at least 5 years of relevant experience, including managing regional accounts.

Qualifications

• Bachelor degree or higher in Business, Sales, Marketing or related field.
• Minimum 5 years of relevant experience.
• Experience handling MNC or regional accounts across multiple markets preferred.

Responsibilities

• Manage and develop key MNC and regional accounts across ASEAN.
• Build strong relationships and be main contact for account-related matters.
• Identify opportunities to expand account scope via upselling and cross-selling.

Skills

Relationship management

Account management

Upselling & cross-selling

Stakeholder coordination

Education

Degree in Business/Sales & Marketing

Job description

• Manage and develop key MNC and regional accounts across ASEAN countries

• Build strong relationships with key customers and act as the main point of contact for account-related matters

• Identify opportunities to expand account scope across markets and countries through upselling and cross‑selling

• Support onboarding and implementation of new regional accounts to ensure a smooth transition from proposal to operations

• Monitor customer performance against agreed KPIs and SLAs, and drive service improvement initiatives

• Conduct regular business reviews with customers to address performance gaps and identify opportunities for improvement

• Drive customer retention, renewal, and long-term account growth

• Work closely with Operations, IT, Finance, and other internal teams to resolve issues and deliver effective solutions

• Identify customer needs and provide recommendations to enhance service quality and strengthen partnerships

• Ad-hoc duties as assigned

Requirements

• Min Degree in Business/Sales & Marketing

• Min 5 years experience in relevant experience

• Experience managing MNC or regional accounts across multiple markets will be preferred

• Working Location: Jurong East

• Working Hours: 5 days (Mon to Fri 830am - 530pm)

• Salary: Up to $13,000