Regional Director, Client Experience & Growth

GLOBAL-ASM SINGAPORE PTE. LTD.; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

Stagwell Media in Singapore seeks a Regional Director of Client Experience & Leadership to own and grow a portfolio of key accounts across the region. You will oversee a team of account managers and executives, report to the Managing Director, Southeast Asia, and drive growth and reputation for the agency.

You will lead client conversations across creative, digital, events, media, data and tech, ensuring exceptional service, high-quality work, and strategic business solutions that deliver

Qualifications

• Extensive integrated marketing and communications experience.
• Strong relationship-building and client management skills.
• Proven leadership of diverse delivery teams and senior stakeholders.

Responsibilities

• Manage and grow key client relationships across the portfolio.
• Lead conversations between clients and delivery teams across disciplines (creative, digital content, events, media, data & tech).
• Oversee prioritization of workloads and resource allocation to meet deadlines and campaigns.
• Identify growth opportunities and collaborate with product teams to deliver solutions.
• Drive SOW/MSA negotiations, renewals and new business pitches.
• Cross-sell and upsell opportunities and pitch new ideas to meet revenue targets.
• Lead or co-lead pitches and negotiate commercial terms.
• Ensure smooth end-to-end client operations and improve processes.

Skills

Integrated marketing

Client relationship management

Leadership

Job description

Stagwell Media in Singapore seeks a Regional Director of Client Experience & Leadership to own and grow a portfolio of key accounts across the region. You will oversee a team of account managers and executives, report to the Managing Director, Southeast Asia, and drive growth and reputation for the agency.

You will lead client conversations across creative, digital, events, media, data and tech, ensuring exceptional service, high-quality work, and strategic business solutions that deliver