Regional Data Center Governance & Assurance Lead

JAC Recruitment Pte Ltd; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

JAC Recruitment Pte Ltd is representing a client seeking a Regional Service Governance & Assurance Manager to drive operational governance, audit, ITSM process excellence, and continuous improvement across mission-critical technology operations in a regional environment.

The role focuses on governance standards, process consistency across regional teams, and stakeholder engagement to deliver high-availability services. ITIL-aligned practices and regional collaboration are essential.

Qualifications

• 6+ years in IT operations, infra, governance, or audit.
• Hands-on with operational audits and compliance activities.
• Strong knowledge of ITIL processes and control environments.

Responsibilities

• Lead regional governance, audit, and ITSM process excellence.
• Drive continuous improvement and standardisation across sites.
• Partner with regional stakeholders to ensure policy adherence.
• Define performance measures to enhance service quality.

Skills

IT Operations

Data Centre Operations

Service Assurance

Governance & Audit

ITSM

ITIL

Tools

ITSM Tools

Job description

JAC Recruitment Pte Ltd is representing a client seeking a Regional Service Governance & Assurance Manager to drive operational governance, audit, ITSM process excellence, and continuous improvement across mission-critical technology operations in a regional environment.

The role focuses on governance standards, process consistency across regional teams, and stakeholder engagement to deliver high-availability services. ITIL-aligned practices and regional collaboration are essential.