VP, Delivery Governance Manager

SMBC Group; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

SMBC Group in Singapore is seeking a senior IT governance, risk and compliance professional to lead APAC governance programs and risk remediation across TSG operations. You will drive standardized controls, coordinate with local and regional stakeholders, and ensure readiness for audits and security testing.

The role emphasizes process improvement, control design, and clear reporting across IT infrastructure and operations in a dynamic APAC environment.

Qualifications

• Bachelor’s degree required in IT, computer science, engineering, risk management or related discipline.
• Strong knowledge of IT governance, risk and compliance principles, control frameworks and IT infrastructure operations.
• Experience in IT governance, technology risk, compliance or service management within IT infrastructure/operations.
• Experience establishing governance routines, assessing risks/controls, managing issues and tracking remediation to closure.
• Experience improving and standardizing processes/controls across multiple teams or locations.
• Ability to design governance processes, controls, evidence standards, risk indicators and management reporting.
• Strong analytical, root-cause analysis, process-improvement and technical-writing skills.
• Working knowledge of IT infrastructure services and operational risk management.

Responsibilities

• Establish and maintain consistent APAC TSG governance processes, accountabilities, escalation paths and minimum control requirements.
• Provide management with clear oversight of compliance, control effectiveness, risks and remediation progress.
• Embed effective controls and risk-aware practices into day-to-day TSG service delivery and operations.
• Drive early identification, escalation and remediation of operational and compliance risks and control weaknesses.
• Ensure TSG readiness for audits, control reviews, red-team exercises and penetration tests through timely evidence, ownership and responses.
• Oversee remediation and convert findings into sustainable improvements that reduce recurring risk.
• Standardize priority TSG processes, controls and evidence requirements across APAC while addressing justified local needs.
• Drive adoption and continuous process improvement through clear guidance, implementation support and effectiveness reviews.
• Partner with APAC branch leads, local PICs and TSG service owners to address local requirements and improve service delivery consistently across the region.
• Coordinate ITSQ, risk, security and audit specialists to resolve dependencies and deliver governance, remediation and process improvements.

Skills

Governance & compliance

IT risk management

Controls & remediation

Process improvement

Technical writing

Analytical thinking

Stakeholder coordination

Education

Bachelor’s degree in IT/CS/Engineering/Risk Management

Job description

Job Responsibilities

Regional GRC Framework and Governance:

• Establish and maintain consistent APAC TSG governance processes, accountabilities, escalation paths and minimum control requirements.


• Provide management with clear oversight of compliance, control effectiveness, risks and remediation progress.

Risks, Issues and Control Management:

• Embed effective controls and risk-aware practices into day-to-day TSG service delivery and operations.


• Drive early identification, escalation and remediation of operational and compliance risks and control weaknesses.

Assurance, Lessons Learned and Continuous Improvement:

• Ensure TSG readiness for audits, control reviews, red-team exercises and penetration tests through timely evidence, ownership and responses.


• Oversee remediation and convert findings into sustainable improvements that reduce recurring risk.

Regional Process and Control Standardization:

• Standardize priority TSG processes, controls and evidence requirements across APAC while addressing justified local needs.


• Drive adoption and continuous process improvement through clear guidance, implementation support and effectiveness reviews.

Stakeholder and Specialist Coordination:

• Partner with APAC branch leads, local PICs and TSG service owners to address local requirements and improve service delivery consistently across the region.


• Coordinate ITSQ, risk, security and audit specialists to resolve dependencies and deliver governance, remediation and process improvements.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Risk Management or a related discipline.


• Strong knowledge of IT governance, risk and compliance principles, control frameworks and IT infrastructure operations.


• Relevant experience in IT governance, technology risk, compliance or service management within an IT infrastructure or operations environment.


• Experience establishing governance routines, assessing risks and controls, managing issues, and tracking remediation to closure.


• Experience improving and standardizing processes and controls across multiple teams or locations.


• Ability to design governance processes, controls, evidence standards, risk indicators and management reporting.


• Strong analytical, root-cause analysis, process-improvement and technical-writing skills.


• Working knowledge of IT infrastructure services and operational risk management.