Regional Customer Quality Engineer Singapore

Murata Electronics Singapore (Pte.) Ltd.; Singapore; On-site; SGD 55,000 - 90,000; Full time

Job summary

Murata Electronics Singapore (Pte.) Ltd. is seeking a Quality Assurance professional to support Tuas operations. You will act as the main QA liaison for customers and internal partners, manage complaints, 8D reports, CAPAs, and oversee returns and failed samples with proper testing and documentation.

The role includes conducting customer audits, site visits, and qualification activities, plus monitoring quality KPIs and implementing improvement actions across QA processes.

Qualifications

• Bachelor’s degree in electronics/electrical/mechanical/quality engineering or equivalent.
• Good interpersonal and communication skills are required.
• Proficiency in English and Chinese to support communication with customers and partners.
• Customer and audit handling ability and scientific problem solving.

Responsibilities

• Serve as the primary quality contact for assigned customers and partners, including those based in China.
• Receive, assess and address customer complaints; lead 8D and CAPA processes and closures.
• Handle customer returns, failed samples, and disposition with proper testing and analysis.
• Prepare and conduct customer audits, site visits, and product qualification activities.
• Monitor and report customer quality metrics; drive improvement actions and update related plans.

Skills

Electronics

Electrical

Mechanical

Quality Engineering

QA/QC

Communication

Problem solving

Education

Bachelor's degree in Electronics/ Electrical/ Mechanical/ Computer/ Industrial/ Quality Engineering

Diploma with QA/QC, manufacturing or engineering experience

Job description

Murata Electronics Singapore (Pte.) Ltd. is seeking a Quality Assurance professional to support Tuas operations. You will act as the main QA liaison for customers and internal partners, manage complaints, 8D reports, CAPAs, and oversee returns and failed samples with proper testing and documentation.

The role includes conducting customer audits, site visits, and qualification activities, plus monitoring quality KPIs and implementing improvement actions across QA processes.