Senior Quality Engineer – Customer Excellence & CAPA

RecruitPedia Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

RecruitPedia Pte Ltd in Singapore is hiring a Quality Assurance professional to act as the main contact for customer quality issues, investigate, resolve, and communicate findings. You will develop QA initiatives to sustain process stability and ensure regulatory compliance.

The role requires 3+ years in QA/Quality Engineering, a background in electrical/electronic quality, and strong collaboration with cross-functional teams to drive defect reduction and CAPA closures.

Qualifications

• Diploma or Degree in Electrical Engineering, Electronic Engineering, Quality Engineering, or related discipline.
• Minimum 3 years in Quality Assurance/Quality Engineering or related function.
• Experience managing customer quality issues, audits, and stakeholder communications is advantageous.
• Knowledge of 8D, FMEA, SPC, CAPA, APQP, PPAP, MSA and RCA.
• Familiarity with ISO 9001, IATF 16949, automotive quality standards is a plus.

Responsibilities

• Conduct process and internal quality audits with corrective actions and closure of findings.
• Establish in-process quality controls to prevent defects and mitigate risks.
• Train QA engineers and operators on customer requirements and SOPs.
• Perform qualifications to ensure readiness prior to production release.
• Review quality exception events (SBL, SYL, OOC, OOS).
• Lead quality review meetings with Operations to assess performance and risks.
• Drive continuous improvement to reduce defects and enhance quality.
• Lead RCA, FMEA, 8D investigations and CAPA implementations.
• Monitor process performance via SPC and quality audits.

Skills

Quality engineering

Stakeholder management

Analytical thinking

Education

Diploma/degree in Electrical/Electronic or Quality Engineering

Tools

8D

FMEA

SPC

CAPA

APQP

PPAP

MSA

Job description

RecruitPedia Pte Ltd in Singapore is hiring a Quality Assurance professional to act as the main contact for customer quality issues, investigate, resolve, and communicate findings. You will develop QA initiatives to sustain process stability and ensure regulatory compliance.

The role requires 3+ years in QA/Quality Engineering, a background in electrical/electronic quality, and strong collaboration with cross-functional teams to drive defect reduction and CAPA closures.