Regional Commercial Process Leader – CRM & AI

Operations; Singapore; On-site; SGD 140,000 - 180,000; Full time

Job summary

Operations in Singapore seeks a Regional Commercial Process Manager to drive transformation of the end-to-end lead-to-cash workflow across Southeast Asia. You will lead the Sales CRM Digitalization roadmap and manage a team of Commercial Process Analysts to deliver operational excellence.

Operating at the intersection of commercial strategy, AI-powered enablement, and enterprise technology, you will set process standards, drive regional adoption of AI/automation, and partner with senior

Responsibilities

• Lead the regional lead-to-cash process architecture with governance and standardized SOPs.
• Direct the transformation of commercial strategies into scalable, CRM-integrated workflows and automated processes.
• Drive AI-powered tools deployment, CRM platforms, and predictive analytics to enhance pipeline visibility and forecasting.

Job description

Operations in Singapore seeks a Regional Commercial Process Manager to drive transformation of the end-to-end lead-to-cash workflow across Southeast Asia. You will lead the Sales CRM Digitalization roadmap and manage a team of Commercial Process Analysts to deliver operational excellence.

Operating at the intersection of commercial strategy, AI-powered enablement, and enterprise technology, you will set process standards, drive regional adoption of AI/automation, and partner with senior