Regional Commercial Process Leader - AI & CRM Transformation

GRABTAXI HOLDINGS PTE. LTD.; Singapore; On-site; SGD 180,000 - 250,000; Full time

Job summary

GRABTAXI HOLDINGS PTE. LTD. in Singapore seeks a Regional Commercial Process Manager to drive the end-to-end lead-to-cash transformation across markets.

You will lead CRM modernization, governance, and a team of Commercial Process Analysts to deliver operational excellence. Operating at the intersection of strategy, AI-enabled enablement, and enterprise technology, you will establish process standards, drive regional adoption of AI tools, and partner with senior leaders across Sales, Marketing,

Qualifications

• 6+ years of experience in Commercial Operations and Sales Process Engineering.
• Experience leading direct reports or project teams.
• Expertise in Lead-to-Cash processes and CRM systems.
• Experience with AI-enabled sales enablement tools.

Responsibilities

• Own regional lead-to-cash process architecture and governance.
• Drive CRM-integrated workflows and automation.
• Lead AI-powered sales tools deployment and analytics.
• Engage executives to define priorities and roadmaps.
• Remove friction points to accelerate sales velocity.

Skills

Commercial Operations

Sales Process Engineering

CRM transformation

AI-driven transformation

Project management

Tools

Salesforce

HubSpot

Job description

GRABTAXI HOLDINGS PTE. LTD. in Singapore seeks a Regional Commercial Process Manager to drive the end-to-end lead-to-cash transformation across markets.

You will lead CRM modernization, governance, and a team of Commercial Process Analysts to deliver operational excellence. Operating at the intersection of strategy, AI-enabled enablement, and enterprise technology, you will establish process standards, drive regional adoption of AI tools, and partner with senior leaders across Sales, Marketing,