Region Manager

Shopee; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Shopee is seeking a mobile leader to drive end-to-end sorting operations across our regional hubs in Singapore. You will report to the RC Operations Lead and oversee high-volume, semi-automated environments, ensuring 100% volume completion across multiple sites.

You will overhaul daily sorting flows, modernize SOPs, and align labor for Area Managers and frontline teams to handle peak surges, while partnering with First/Last Mile, Linehaul and HSE to ensure safe, seamless transitions.

Responsibilities

• Overhaul daily sorting flows and BPO performance to consistently hit throughput KPIs.
• Modernize SOPs and resolve bottlenecks in semi-automated systems to eliminate stuck parcels.
• Lead, mentor, and align labor requirements for Area Managers and large-scale frontline teams to handle peak surges.
• Partner with First/Last Mile, Linehaul, and HSE to ensure seamless logistics transitions and a safe workplace.

Job description

Drive operational excellence across our key regional hubs in the North, South, or Northeast. Reporting to the RC Operations Lead, you will spearhead end-to-end sorting operations in a high-volume, semi-automated environment. We are looking for a mobile leader capable of managing multi-site throughput and ensuring 100% volume completion across locations such as:

Operational Leadership:

• Overhaul daily sorting flows and BPO performance to consistently hit throughput KPIs.

Workflow Optimization:

• Modernize SOPs and resolve bottlenecks in semi-automated systems to eliminate stuck parcels.

People & Resource Planning:

• Lead, mentor, and align labor requirements for Area Managers and large-scale frontline teams to handle peak surges.

Cross-Functional Synergy:

• Partner with First/Last Mile, Linehaul, and HSE to ensure seamless logistics transitions and a safe workplace.