Operations Manager

GXO Logistics, Inc.; Singapore; In loco; SGD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

GXO Logistics, Inc. seeks a seasoned Logistics Operations Manager to lead a warehouse team, drive service levels, and optimize inventory and distribution processes across sites in the West.

You will oversee warehousing, inventory control, and the deployment of logistics technology while liaising with customers and internal staff. The role emphasizes staff development, performance coaching, and adherence to policies, with a focus on Lean improvements, safety, and meeting KPIs in a dynamic

Competenze

• 8+ years of logistics operations management experience.

Mansioni

• Lead and manage logistics operations to achieve KPIs and service standards.
• Monitor P&L of operations, establish controls, and provide cost-reduction solutions.
• Define roles, plan future needs, and coach employees on performance.
• Collaborate with client and staff to maximize flow of materials.
• Supervise and develop staff in line with policies and laws.
• Ensure accessible knowledge resources and drive quality systems.
• Develop process improvements and total productivity initiatives.
• Meet and exceed customer metrics for cost, quality, and service.
• Define operational requirements and implement new strategies.
• Drive Lean Warehousing and ensure a safe work environment.
• Communicate policies and review performance expectations with leadership.
• Oversee training, development, and performance discussions.
• Maintain strong relationships with customers.

Conoscenze

Leadership

Team management

P&L analysis

Lean warehousing

Stakeholder liaison

Descrizione del lavoro

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Primary Responsibilities:

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards
• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance
• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility
• Additional responsibilities include, process development and continuous improvement and managing total productivity.
• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)
• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
• Drive Lean Warehousing System.
• Ensure safe work environment for all employees
• Administers and communicates company policies
• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.
• Responsible for the training & development and performance discussions with staff.
• Maintain good working relationships with customers

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

*This role requires candidate to be comfortable to travel to different sites in the West.