Reg HE Events & Business Planning Executive (1-year)

Cartier; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Cartier is seeking an experienced Event Operations professional to coordinate high-end local and international activations across SEAO. You will manage end-to-end operational coordination, calendar alignment with MCC production, and on-site support for local events, while collaborating with retail, client services, security and finance teams.

You will also drive the HE calendar planning and post-event analysis, producing reports on costs, budgets and commercial outcomes, and assist with

Qualifications

• Min 3 years of experience in commercial operations, project coordination, or event management.
• Experience in luxury or hospitality environments that demand flawless execution.
• Strong Excel and PowerPoint skills.
• Willing to travel up to 25%.

Responsibilities

• Own the full lifecycle of the operational coordination for local High-End activations in SEAO.
• Maintain consolidated action plan that connects all stakeholders.
• Manage the overall planning, ensuring seamless synchronization with the MCC production calendar.
• Coordinate the logistics (security, insurance) for High End pieces with respective teams.
• Update and maintain a comprehensive regional High End event playbook.
• Act as a primary point of contact between SEAO markets and international Commercial Event and Client teams.
• Support the arrangement of appointments, with data to meet commercial targets.
• Monitor regional allocations from confirmation to delivery and identify discrepancies.
• Assist in appointment allocation, client validation, and modifications tracking.
• Provide on-site operational support for local events/activations and manage contingency plans.
• Produce post-event reports tracking costs, budgets and outcomes to reconcile with Finance.
• Analyze event performance metrics and offer optimization recommendations.
• Support HE Business Planning Manager on dashboards and data analysis.

Skills

Event operations

Stakeholder coordination

Budget understanding

Excel & PowerPoint

Travel up to 25%

Communication skills

Tools

MS Excel

PowerPoint

Job description

How You Will Make An Impact

High-End events are the essence of our Maison's connection with our esteemed clients, where relationships are not just built, but profoundly deepened. The seamless perfection our clients experience at these events is the direct result of High-End coordination.

You will coordinate High-End event operations and support event and strategic business analysis and reporting. As SEAO's operational contact for local, regional and international events, you will coordinate client, product and private-viewing activities. Reporting to the Regional HE Business Planning Manager, you will collaborate with MCC Events, Merchandising, Retail, Client, Security, Finance and international teams.

Event Operations (65%)

Local Events & Activations

• Own the full lifecycle of the operational coordination for local High-End activations in SEAO
• Maintain consolidated action plan that connects all stakeholders
• Manage the overall planning, ensuring seamless synchronization with the MCC production calendar
• Coordinate the logistics (e.g., security, and insurance) for High End pieces with respective teams
• Update and maintain a comprehensive regional High End event playbook

International & Regional Events Support

• Act as a primary point of contact between the SEAO markets and international Commercial Event and Client teams
• Support the arrangement of appointments, supported by data, to ensure commercial targets are met
• Manage the consolidation of key information from respective markets, in preparation for events
• Monitor regional allocations from confirmation to delivery, promptly identifying any discrepancies
• Assist in the allocation of appointments, manage the client validation process, and track any modifications

On-Site High-End Event Support

• Provide on-site operational support for local events/activations.
• Manage contingency plan, ensure real-time updates to the appointment schedule, and adeptly resolve operational challenges, exercising sound judgment on escalation

Business Planning, Analysis & Reporting (35%)

HE Event & Activation Calendar

• Own, track and monitor the ever-changing calendar of local HE events and activations across SEAO, ensure budget, commercial outcomes and merchandising support are updated and reported in a timely manner

Post-Event Analysis & Reporting

• Produce post-event report, i.e., track costs, budgets and commercial outcomes to reconcile cost of event with Finance
• Analyze and objectively present agreed-upon event performance metrics
• Conduct post-event evaluation with recommendations for future optimization and improvements

Ad-hoc Strategic Analysis & Reporting

• Support HE Business Planning Manager on key HE strategic priorities such as owning and implementing event reporting dashboards and processes to streamline information sharing, assist with data analysis on key topics related to performance, clients, and competition

KEY COMPETENCIES

• Min 3 years of experience in commercial operations, project coordination, or event management, ideally within luxury or hospitality environments that demand flawless execution and exceptional client engagement
• Proven experience in managing multi-stakeholder projects under pressure, consistently delivering within tight timelines
• Demonstrate commercial acumen, curiosity and financial understanding
• Strong interpersonal and communication skills (verbal and written), with a high level of professionalism
• Solid proficiency in Excel and PowerPoint for operational planning and reporting
• Ability to work flexible hours as dictated by event or project needs, with regular travel across SEAO and internationally for activations (up to 25%)