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Cartier seeks an experienced events operations professional to manage local High-End activations in SEAO, coordinating stakeholders, schedules and budgets for seamless client experiences.
You will also support regional events, ensure accurate data for planning, and provide on-site assistance, with post-event analysis to drive improvements. Flexibility for travel up to 25% is required.
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison's heritage by pushing the boundaries of creativity.
High-End events are the essence of our Maison's connection with our esteemed clients, where relationships are not just built, but profoundly deepened. The seamless perfection our clients experience at these events is the direct result of High-End coordination.
Own the full lifecycle of the operational coordination for local High-End activations in SEAO. Maintain consolidated action plan that connects all stakeholders. Manage the overall planning, ensuring seamless synchronization with the MCC production calendar. Coordinate the logistics (e.g., security, and insurance) for High End pieces with respective teams. Update and maintain a comprehensive regional High End event playbook.
Act as a primary point of contact between the SEAO markets and international Commercial Event and Client teams. Support the arrangement of appointments, supported by data, to ensure commercial targets are met. Manage the consolidation of key information from respective markets, in preparation for events. Monitor regional allocations from confirmation to delivery, promptly identifying any discrepancies. Assist in the allocation of appointments, manage the client validation process, and track any modifications.
Provide on-site operational support for local events/activations. Manage contingency plan, ensure real-time updates to the appointment schedule, and adeptly resolve operational challenges, exercising sound judgment on escalation.
Own, track and monitor the ever-changing calendar of local HE events and activations across SEAO, ensure budget, commercial outcomes and merchandising support are updated and reported in a timely manner.
Produce post-event report, i.e., track costs, budgets and commercial outcomes to reconcile cost of event with Finance. Analyze and objectively present agreed-upon event performance metrics. Conduct post-event evaluation with recommendations for future optimization and improvements.
Support HE Business Planning Manager on key HE strategic priorities such as owning and implementing event reporting dashboards and processes to streamline information sharing, assist with data analysis on key topics related to performance, clients, and competition.