Reg HE Events & Business Planning Executive (1-year)

Richemont; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Richemont in Singapore seeks an experienced Event Operations professional to coordinate the full lifecycle of local High-End activations in SEAO and support regional and international event planning, reporting, and analytics. You will report to the Regional HE Business Planning Manager and collaborate with cross-functional teams.

The role covers on-site event support, calendar management, post-event analysis, and ad-hoc strategic reporting to optimize future events, with travel up to 25% across

Qualifications

• Minimum 3 years in commercial operations, project coordination or event management.
• Strong interpersonal and communication skills.
• Willingness to travel up to 25%.

Responsibilities

• Coordinate the full lifecycle of local High-End activations in SEAO.
• Maintain consolidated action plans connecting all stakeholders.
• Support the arrangement of appointments and ensure commercial targets are met.
• Provide on-site operational support and manage contingency plans.

Skills

Commercial operations

Project coordination

Event management

Stakeholder management

Client engagement

Tools

Excel

PowerPoint

Job description

HOW YOU WILL MAKE AN IMPACT

High-End events are the essence of our Maison's connection with our esteemed clients, where relationships are not just built, but profoundly deepened. The seamless perfection our clients experience at these events is the direct result of High-End coordination.

You will coordinate High-End event operations and support event and strategic business analysis and reporting. As SEAO’s operational contact for local, regional and international events, you will coordinate client, product and private-viewing activities. Reporting to the Regional HE Business Planning Manager, you will collaborate with MCC Events, Merchandising, Retail, Client, Security, Finance and international teams.

Event Operations (65%)

Local Events & Activations

• Own the full lifecycle of the operational coordination for local High-End activations in SEAO
• Maintain consolidated action plan that connects all stakeholders
• Manage the overall planning, ensuring seamless synchronization with the MCC production calendar
• Coordinate the logistics (e.g., security, and insurance) for High End pieces with respective teams
• Update and maintain a comprehensive regional High End event playbook

International & Regional Events Support

• Act as a primary point of contact between the SEAO markets and international Commercial Event and Client teams
• Support the arrangement of appointments, supported by data, to ensure commercial targets are met
• Manage the consolidation of key information from respective markets, in preparation for events
• Monitor regional allocations from confirmation to delivery, promptly identifying any discrepancies
• Assist in the allocation of appointments, manage the client validation process, and track any modifications

On-Site High-End Event Support

• Provide on-site operational support for local events/activations.
• Manage contingency plan, ensure real-time updates to the appointment schedule, and adeptly resolve operational challenges, exercising sound judgment on escalation

Business Planning, Analysis & Reporting (35%)

HE Event & Activation Calendar

• Own, track and monitor the ever-changing calendar of local HE events and activations across SEAO, ensure budget, commercial outcomes and merchandising support are updated and reported in a timely manner

Post-Event Analysis & Reporting

• Produce post-event report, i.e., track costs, budgets and commercial outcomes to reconcile cost of event with Finance
• Analyze and objectively present agreed-upon event performance metrics
• Conduct post-event evaluation with recommendations for future optimization and improvements

Ad-hoc Strategic Analysis & Reporting

• Support HE Business Planning Manager on key HE strategic priorities such as owning and implementing event reporting dashboards and processes to streamline information sharing, assist with data analysis on key topics related to performance, clients, and competition

KEY COMPETENCIES

• Min 3 years of experience in commercial operations, project coordination, or event management, ideally within luxury or hospitality environments that demand flawless execution and exceptional client engagement
• Proven experience in managing multi-stakeholder projects under pressure, consistently delivering within tight timelines
• Demonstrate commercial acumen, curiosity and financial understanding
• Strong interpersonal and communication skills (verbal and written), with a high level of professionalism
• Solid proficiency in Excel and PowerPoint for operational planning and reporting
• Ability to work flexible hours as dictated by event or project needs, with regular travel across SEAO and internationally for activations (up to 25%)