Receptionist cum Admin Assistant (Serangoon)

WSH Experts Pvt Ltd; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

WSH Experts Pvt Ltd is seeking a Receptionist cum Admin Assistant in Singapore to support general office administration and school printing needs.

The role involves handling phone calls, dealing with parents and stakeholders, and maintaining mail and log books, with occasional duties in the General Office. Knowledge of MS Excel/Word and customer service is essential for success.

Qualifications

• O Level certification or equivalent with good communication and customer service skills.
• Preferably around 3 years of relevant reception experience.
• Experience in a school environment is advantageous.
• Proficiency in Microsoft Excel and Word is required.

Responsibilities

• Providing support and assisting general administration in General Office.
• Supporting printing needs of school (e.g. worksheets and documents) when required and ensuring materials are efficiently produced.
• Assisting in maintenance of printing equipment (printers, copiers), including monitoring and managing ink, toner, and paper supplies.
• Answering phone calls in a timely manner, screening and directing calls to appropriate colleagues; taking and relaying messages when necessary.
• Dealing with enquiries by parents, members of the public and other stakeholders.
• Assisting in office administration matters and clerical work, including receiving, sorting and distributing daily mail/deliveries/posts/couriers, maintaining a log book.
• Attending to sick/injured students and contacting caregivers, ensuring accidents/injuries are recorded/reported.
• Upkeeping office general conditions, including tidying and maintaining the reception area in the General Office.
• Officer may be deployed to the General Office as receptionist.
• Officer will report to the Administration Managers.

Skills

Communication

Customer Service

Education

O Level

Tools

Microsoft Excel

Microsoft Word

Job description

Receptionist cum Admin Assistant

The Services required are set out as follows:

• Providing support and assisting general administration in General Office.
• Supporting printing needs of school (e.g. worksheets and documents) when required and ensuring materials are efficiently produced.
• Assisting in maintenance of printing equipment (printers, copiers), including monitoring, and managing of ink, toner, paper supplies to ensure uninterrupted printing.
• Answering the phone calls in a timely manner, including screening and directing calls to the appropriate colleagues. This include taking and relaying of messages where necessary.
• Dealing with enquires by parents, members of public and other stakeholders.
• Assisting in office administration matters and clerical work, including receiving, sorting and distributing daily mail/deliveries/posts/couriers, maintaining a log book.
• Attending to sick/injured students and contact caregivers (if required), ensuring that all accidents / injuries are appropriately recorded / reported.
• Upkeeping office general conditions, including tidying and maintaining the reception area in the General Office.
• Officer may be deployed to the General Office as receptionist.
• Officer will report to the Administration Managers.

Qualification

• O Level certification and equivalent with good communication, and customer service skills.

Other Requirements

• Knowledge of administrative and clerical procedures and duties.
• Knowledge of computers and relevant software applications including Microsoft Excel, Word etc.
• Knowledge of customer service principles and practices. Preferably 3 years of relevant experience in reception. Prior relevant working experience in school will be advantageous.