Quote-to-Order Specialist

StarHub; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

StarHub is seeking a Sales Support Specialist in Singapore to support the sales process from quotation generation through to order submission. You will work with customers, vendors, and internal teams to ensure accurate documentation and a smooth pipeline.

Responsibilities include handling quotations, coordinating with stakeholders, and maintaining records to enable timely order processing and customer satisfaction.

Qualifications

• Diploma in any field and at least 3 years of Inside Sales or related experience.
• Experience supporting enterprise or commercial customers is an advantage.
• Experience in telecommunications, IT, or technology services is a plus.

Responsibilities

• Handle the sales cycle for assigned transactions from quotation generation to order raising.
• Liaise with customers and vendors to clarify quotation details and product requirements.
• Support the Lead Sales Specialist in managing key accounts and coordinating customer needs.
• Prepare quotations, source quotations from suppliers, and maintain pipeline tracking.
• Ensure timely submission of documents for order processing and service fulfilment.
• Maintain accurate records of quotations, orders, and customer communications.
• Follow up on sales activities to drive customer satisfaction and conversions.
• Coordinate handover with internal stakeholders for smooth order execution.

Skills

Communication skills

Coordination

Follow-up skills

Education

Diploma in any field

Tools

Microsoft Office

CRM systems

Job description

StarHub is seeking a Sales Support Specialist in Singapore to support the sales process from quotation generation through to order submission. You will work with customers, vendors, and internal teams to ensure accurate documentation and a smooth pipeline.

Responsibilities include handling quotations, coordinating with stakeholders, and maintaining records to enable timely order processing and customer satisfaction.