Quality Control Technician

Richemont Iberia SL; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

Richemont Iberia SL in Singapore seeks a meticulous Quality Control professional to uphold the highest standards in watch repairs, ensuring compliance with brand specifications and procedures.

Reporting to Head of Technical Operations, SEA, you will document QC findings, support inventory tasks, and collaborate with technical and admin teams to enable excellent after-sales service.

Qualifications

• Visual acuity and meticulous attention to detail.
• No formal prior experience required; training provided.
• Experience in quality control or watch industry is advantageous.
• Autonomous with strong self‑motivation and collaborative mindset.
• Proficient with MS Office; SAP knowledge is a plus.

Responsibilities

• Perform technical quality control inspections on watch repairs per procedures and brand specs.
• Document quality control failures and escalate to Head of Technical Operations.
• Maintain records of all QC failures.
• Identify issues and contribute to continuous improvement.
• Assist with periodic stock counts and inventory management as required.
• Adhere to service centre policies; ensure proper disposal or storage of used parts; keep workstation safe and organized.
• Maintain equipment in optimal working condition to support daily operations.

Skills

Attention to detail

Autonomy

Interpersonal skills

Team-player mindset

Tools

MS Office

SAP

Email & Internet tools

Job description

MAIN PURPOSE

Reporting to the Head of Technical Operations, SEA this role is responsible for upholding the highest technical quality standards in watch repairs, directly contributing to the excellence of sales and after‑sales services.

KEY RESPONSIBILITIES

1. Technical Quality Control & Assurance

• Conduct comprehensive technical quality control inspections on all watch repairs, ensuring strict adherence to established procedures and brand specifications.


• Document and elevate quality control failures to the Head of Technical Operations for appropriate resolution and further processing.


• Maintain accurate and comprehensive records of all quality control failures.


• Proactively identify and report technical issues, contributing to continuous improvement initiatives and providing constructive feedback to management.

2. Operational Compliance & Workstation Management

• Adhere strictly to service centre policies regarding authorized repairs, ensuring no unauthorized watches or non‑watch products are serviced.


• Ensure the proper disposal or storage of used spare parts, maintaining a clean, organized, and safe workstation.


• Maintain all equipment in optimal working condition to facilitate effective daily operations.

3. Inventory Support

• Assist with periodic stock counts and inventory management as required.

REQUIREMENT

• Good visual acuity and meticulous attention to detail.


• No formal prior experience in a comparable role is mandatory as training will be provided, but prior experience in quality control or the watch industry is highly advantageous.


• Proven ability to work autonomously and demonstrate self‑motivation, coupled with strong interpersonal skills and a collaborative team‑player mindset.


• Proficiency in standard computer applications (e.g., MS Office Suite, internet browsers, email); familiarity with SAP is a plus.


• Strong collaboration required with both Technical and Admin teams as well strong functional line of reporting with line manager.