Quality & Compliance Specialist

dnata Singapore Pte Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

dnata Singapore Pte Ltd seeks a Compliance Executive to support the Assistant Compliance Manager in day-to-day operations and to cover duties in the Manager's absence. The role requires close collaboration with all departments to uphold quality and regulatory standards.

You will drive the Quality Management System, conduct regular audits, maintain SOPs and WIs, monitor KPIs, investigate gaps, and mentor junior executives to ensure continual improvement and safe, compliant operations.

Qualifications

• Minimum degree/diploma from a recognized tertiary institution with at least 5 years in quality management.
• Auditing experience with certification bodies is an advantage.
• Experience in airline or airline-related industry preferred.

Responsibilities

• Assist with implementing and maintaining the Quality Management System.
• Ensure quality and safety processes comply with standards and regulations.
• Maintain SOPs and Work Instructions.
• Lead internal audits and monitor corrective and preventive actions (CAPA).
• Track KPI and analyze processes for improvement.
• Identify root causes and trends from gaps and complaints; assist in investigations.
• Mentor Quality Senior/Junior staff in day-to-day quality activities.
• Support Crisis Management and data reporting to management.

Skills

Quality management

Auditing

Regulatory compliance

KPI tracking

Root cause analysis

Education

Degree or Diploma

Job description

dnata Singapore Pte Ltd seeks a Compliance Executive to support the Assistant Compliance Manager in day-to-day operations and to cover duties in the Manager's absence. The role requires close collaboration with all departments to uphold quality and regulatory standards.

You will drive the Quality Management System, conduct regular audits, maintain SOPs and WIs, monitor KPIs, investigate gaps, and mentor junior executives to ensure continual improvement and safe, compliant operations.