Quality Assurance Specialist

Dsv Air & Sea SAU; Singapore; On-site; SGD 55,000 - 90,000; Full time

Job summary

DSV Singapore is seeking a Quality Assurance professional to support manufacturing logistics and drive root-cause analysis. You will participate in 8D/CAPA programs, perform inspections, and ensure compliance with ISO9001:2015 and GDPMDS requirements.

The role requires hands-on auditing, process improvements, and collaboration with QC inspectors and workcentres. You will prepare quality instructions, lead quarterly audits, and report KPI progress to management.

Qualifications

• Experience with implementation of 8D and CAPA programs.
• Certifications such as Six Sigma or Internal Auditor are a plus.
• Quality inspection and auditing experience required.
• Knowledge of quality tools, concepts and methodologies.
• Manufacturing industry experience preferred.
• Familiarity with ISO 9001:2015 and GDPMDS regulatory requirements.
• Team player with strong communication skills.
• Excellent written and spoken English.
• Proficiency with Warehouse Management System and MS Office.

Responsibilities

• Regular meetings with workcentre to validate and follow up on manufacturing issues related to logistics.
• Provide input to identify root causes of defects through warehouse validation with QC inspectors.
• Drive logistics issues for containment, correction and preventive actions.
• Handle workcentre complaints and perform root-cause analysis for improvements.
• Lead site quality audits and report findings quarterly.
• Draft and prepare quality instructions and stand-down guidance.
• Act as site quality focal for first-line quality matters in logistics.
• Prepare weekly, monthly and quarterly logistics review reports.
• Conduct visual inspections and report non-conformities from shipments.
• Support management to achieve KPI targets.
• Participate in process improvement initiatives and drive higher performance.

Skills

8D/CAPA implementations

Quality inspection

QA tools & methods

Team player

English proficiency

Time management

Interpersonal skills

Tools

Warehouse Management System

MS Office

Job description

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• Regular meetings with workcentre to validate and follow up on manufacturing issues that is related to logistics
• Provide logistics input to identify the cause of the defects through warehouse validation with the support of QC inspectors and work with appropriate process owners to address the issues through periodic (weekly/ daily) meeting
• Drive reported logistics issues for proper containments, correction and preventive actions
• Handle workcentre complaints and tasks; and perform root-cause analysis to identify and propose effective correction and process improvements
• Process audit lead for site focal and perform quarterly process audit and report out findings closure on monthly, and quarterly basis
• Draft and prepare quality instructions, guidance, stand down for quality
• Site quality focal for first line quality matters in logistics that supports customer manufacturing activities
• Prepare reports on weekly, monthly, and quarterly basis for logistics review with customer
• Conduct visual inspection and report any non-conformity / exception from shipment
• Support management to achieve required KPI
• Participate in process improvement initiatives and implementation
• Continuously striving for higher level of performance efficiency

Requirements

• Experience with implementation of 8D, CAPA (Corrective and Preventive Action) programs
• Certifications advantage including but not limiting to Six Sigma, Internal Auditor, etc.
• Quality inspection and auditing experience
• Knowledge of tools, concepts, and methodologies of quality associate
• Industry specified experience in manufacturing preferred
• Knowledge of relevant regulatory requirements such as ISO9001:2015, GDPMDS, etc.
• Team player
• Good proficiency in written and spoken English
• PC literate, preferably familiar with Warehouse Management System, MS office
• Time-management skills & Great interpersonal and communication skills

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.