Quality Assurance Manager

Private Advertiser; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Private Advertiser in Singapore seeks a Quality Assurance Manager to lead food safety and quality systems across all departments. You will maintain HACCP, GMP, ISO 22000 / FSSC 22000 compliance and drive continuous improvement in product quality and processes.

You will manage audits, data analysis reports, CAPA actions, and cross-functional collaboration with Production, Procurement, and R&D. Strong leadership and communication are essential.

Qualifications

• Minimum 5 years in the food manufacturing industry with strong knowledge of food safety and manufacturing processes.
• Proven experience implementing ISO 22000 / FSSC 22000 or equivalent food safety systems.
• Strong knowledge of HACCP, GMP, and GFSI standards.
• Degree or Diploma in Food Science, Food Technology, or related discipline.
• Strong leadership, communication, and stakeholder management skills.
• Ability to work under pressure and respond to operational emergencies, including after-hours when required.

Responsibilities

• Lead QA Department to ensure daily operations meet food safety and quality objectives.
• Act as Food Safety Team Leader and ensure compliance with HACCP, GMP, ISO 22000 / FSSC 22000 standards.
• Escalate and resolve food safety and quality non-conformities promptly.
• Oversee quality management systems and certification requirements (FSSC 22000, ISO 22000, GFSI standards).
• Lead audits and ensure audit readiness with internal, external, customer, and regulatory bodies.
• Prepare monthly QA reports and analyze trends to drive CAPA and management insights.
• Drive continuous improvement in product quality, processes, and food safety systems.
• Collaborate cross-functionally with Production, Warehouse, Procurement, and R&D to maintain standards.

Skills

Quality leadership

Stakeholder management

Communication

Data analysis

Education

Degree in Food Science/Food Technology

Job description

Position overview

The Quality Assurance Manager is responsible for leading and maintaining the company’s Food Safety and Quality Management System to ensure compliance with regulatory, customer, and certification requirements. The role drives continuous improvement in product quality, food safety, and operational processes across all departments.

Duties & Responsibilities:

1. Quality & Food Safety Leadership

• Lead and manage the QA Department to ensure effective daily operations and achievement of food safety and quality objectives

• Act as Food Safety Team Leader and ensure compliance with HACCP, GMP, ISO 22000 / FSSC 22000 standards

• Ensure timely escalation and resolution of all food safety and quality non-conformities

• Drive food safety culture across all functional departments

2. Quality Systems & Compliance

• Oversee implementation and maintenance of quality management systems and certification requirements (e.g. FSSC 22000, ISO 22000, GFSI standards)

• Lead internal, external, customer, and regulatory audits and ensure audit readiness at all times

• Ensure compliance with government regulations and customer requirements

3. Reporting & Data Analysis

• Prepare and present monthly QA reports including Complaint Logs, HACCP performance, GMP audit results, and demerit point records

• Analyse quality trends and non-conformance data to identify root causes and drive corrective and preventive actions (CAPA)

• Provide management insights and recommendations based on quality data

4. Continuous Improvement & Cost Control

• Drive continuous improvement initiatives in product quality, processes, and food safety systems

• Manage laboratory testing plans based on risk and product sensitivity to optimise cost and budget control

• Lead cross-functional improvement projects and ensure timely completion

5. Cross-Functional Collaboration

• Partner with Production, Warehouse, Procurement, and R&D teams to ensure adherence to quality standards and process controls

• Develop and review SOPs, work instructions, and quality standards with relevant stakeholders

6. Team Management & Development

• Lead, coach, and develop QA team members to build technical competency and performance capability

• Assign work, monitor performance, and ensure timely completion of departmental objectives

7. Project Management

• Lead or support QA-related projects, system improvements, and training programs as assigned

• Ensure successful execution within agreed timelines

Job Requirements

• Minimum 5 years of experience in the food manufacturing industry with strong knowledge of food safety and manufacturing processes

• Proven experience in leading ISO 22000 / FSSC 22000 implementation or equivalent food safety systems

• Strong knowledge of HACCP, GMP, and GFSI standards

• Degree or Diploma in Food Science, Food Technology, or related discipline

• Strong leadership, communication, and stakeholder management skills

• Ability to work under pressure and respond to operational emergencies, including after-hours when required