QA/QC EXECUTIVE

Song Fa Bak Kut Teh Food Pte. Ltd.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Song Fa Bak Kut Teh Food Pte. Ltd. seeks a Quality Control & Food Safety professional to conduct routine QC inspections for raw materials, WIP and finished goods, ensure GMP and SOP compliance, and verify production, cleaning and sanitation records.

The role also covers ISO 22000:2018 FSMS support and audits across central kitchen and outlets. You will perform temperature checks, sampling, CAPA follow-ups and staff training, plus investigate complaints and incidents, liaising with operations and

Responsibilities

• QC inspections on incoming raw materials, WIP and finished products.
• GMP, hygiene and food safety inspections; monitor SOP compliance.
• Verify records for production, cleaning, sanitation and food safety.
• Temperature checks, sampling and other QA/QC activities.
• Identify non-conformities and CAPA; report and follow up.
• Support lab testing, calibration, pest control and related programs.
• Assist ISO 22000:2018 FSMS implementation and maintenance.
• Identify opportunities to improve food safety processes and controls.
• Assist with audits, regulatory inspections and staff training.
• Outlet QA: conduct regular outlet inspections and audits for safety and SOP compliance.
• Review outlet records; follow up on findings and CAPA.
• Monitor food handling and hygiene; guide outlet teams.
• Support investigations of complaints and incidents; non-conformities.
• Training staff on food safety, hygiene and SOP requirements.
• Prepare QA/audit documentation and reports.
• Collaborate with operations, vendors and service providers on safety matters.
• Perform other duties as assigned.

Job description

Job Responsibilities

Central Kitchen – Quality Control & Food Safety

• Conduct routine QC inspections on incoming raw materials, WIP and finished products.
• Conduct GMP, hygiene and food safety inspections and monitor compliance with company SOPs.
• Verify production, cleaning, sanitation and food safety records are properly completed and maintained.
• Conduct temperature checks, sampling and other QA/QC verification activities.
• Identify, report and follow up on quality and food safety non-conformities and CAPA.
• Support laboratory testing, calibration, pest control and other food safety-related programmes.
• Support the implementation and maintenance of the ISO 22000:2018 Food Safety Management System.
• Identify opportunities and support initiatives to improve food safety processes, controls and compliance within the Central Kitchen.
• Assist with internal and external audits, regulatory inspections and staff training.

Outlets – Quality Assurance & Food Safety

• Conduct regular outlet inspections and audits to ensure compliance with food safety, hygiene, GMP and SOP requirements.
• Review outlet food safety records and follow up on audit findings and CAPA.
• Monitor food handling and hygiene practices and provide guidance to outlet teams.
• Support investigations of customer complaints, food safety incidents and non-conformities.
• Conduct and support staff training on food safety, hygiene and SOP requirements.
• Prepare and maintain QA/audit documentation and reports.
• Work with outlet teams to address identified gaps and improve food safety standards and practices.
• Liaise with operations, vendors and service providers on food safety matters.
• Perform any other duties assigned by the Reporting Manager from time to time.

Requirements

• 5-day work week.
• Working Hours: 7.30am to 4.30pm or 8.30am to 5.30pm or 10.30am to 7.30pm (rotation)
• Must be willing to work on weekends and Public Holidays when required/
• Required to travel between outlets and Central Kitchen.
• Occasional work outside normal working hours may be required