Public Service Product Designer — BizSG Traineeship 6–12m

Ministry of Energy, Trade and Industry; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

The Ministry of Energy, Trade and Industry seeks a Product Designer to shape BizSG experiences across web and mobile. You will work with agencies, designers and engineers to ship user-centered services that simplify government interactions for businesses.

Responsibilities include user research, service blueprints, and aligning front-end experiences with back-end workflows in an Agile setting. A strong design portfolio and collaboration skills are essential.

Qualifications

• Degree or Diploma in Human Computer Interactions, Design, Psychology, Computer Sciences or related disciplines.
• Public service, startups, business process re-engineering, software or product design experience.

Responsibilities

• Lead the design of BizSG experiences across web and mobile from discovery to buildable designs.
• Conduct user research with businesses and agency officers and translate findings into design directions.
• Develop service blueprints, journey maps and process flows aligning with agency workflows.
• Collaborate with Product Managers and Software Engineers in Agile environments through to launch.
• Facilitate cross-agency workshops to simplify licence workflows and align stakeholders.

Skills

Growth mindset

User-centered design

Research

Clear communication

Systems thinking

Independent yet collaborative

Education

Degree or Diploma in HCI/Design/Psychology/CS

Tools

Figma

Job description

The Ministry of Energy, Trade and Industry seeks a Product Designer to shape BizSG experiences across web and mobile. You will work with agencies, designers and engineers to ship user-centered services that simplify government interactions for businesses.

Responsibilities include user research, service blueprints, and aligning front-end experiences with back-end workflows in an Agile setting. A strong design portfolio and collaboration skills are essential.