Product Manager / Product Ops, DGB Traineeship [GRIT@Gov]

Ministry of Energy, Trade and Industry; Singapore; On-site; SGD 36,000 - 47,000; Full time

Job summary

Ministry of Energy, Trade and Industry's Digital Government for Business division seeks a Product Manager to shape BizSG’s direction and partner with agencies, designers and engineers to ship government services used by businesses. You will own the product vision, conduct user research, and translate findings into clear requirements and success metrics.

The role involves Agile delivery, cross-agency alignment and communicating trade-offs to senior stakeholders in a fast-moving public sector

Qualifications

• Ability to move from vague problems to a prioritised plan.
• Clear written and verbal communication to technical and non-technical audiences.
• Ability to influence across agencies with different mandates.
• Self-directed and proactive with cross-functional collaboration.
• Use research and data analytics to guide product decisions.

Responsibilities

• Own the product vision, strategy and roadmap for BizSG’s problem statement.
• Conduct user research, data analysis and stakeholder engagement to define problems and success metrics.
• Collaborate with engineers and UX designers to deliver features in Agile sprints.
• Drive cross-agency engagements to align requirements, integrations and rollout.
• Define and track outcomes like adoption and time saved, iterating based on data.
• Communicate progress, trade-offs and risks to senior management and agency partners.

Skills

Product thinking

Strong communication

Collaborative leadership

Independent thinking

Data-informed decisions

Education

Degree in Computer Science, Engineering, Business, Design or a related discipline

Job description

What the role is:

The Digital Government for Business (DGB) Division at the Ministry of Energy, Trade and Industry is reimagining how Government serves businesses digitally. Our multidisciplinary team works to simplify compliance, improve coordination, and build services that businesses trust and value. We're seeking bold thinkers and passionate collaborators to help transform public service for businesses - come shape the future with us.BizSG is our whole-of-government effort to give businesses a single, intuitive way to find, apply for and manage Government services. We are looking for a Product Manager to shape its direction and work with agencies, designers and engineers to ship things businesses use.Join our METI-DGB Team for hands-on work that will enable the Singapore Government to partner businesses at the “speed of innovation”, improve Government-to-Business experience, and reduce the cost-to-serve.

What you will be working on:

• Own the product vision, strategy and roadmap for BizSG’s problem statement, balancing business needs, agency priorities and technical constraints.
• Discover and define problems worth solving through user research, data analysis and stakeholder engagement, and translate them into clear problem statements, requirements and success metrics.
• Work day to day with Software Engineers and Service/User Experience Designers to deliver features in an Agile environment, including backlog prioritisation, sprint planning and release decisions.
• Drive cross-agency engagements with policy owners and operational teams to align on requirements, integrations and rollout, and to resolve competing priorities.
• Define and track product outcomes (e.g. adoption, completion rates, time and effort saved for businesses and agencies), and use the data to iterate.
• Communicate product progress, trade-offs and risks clearly to senior management and agency partners.

What we are looking for:

• Product thinkers who are comfortable with ambiguity and can move from a vague problem to a clear, prioritised plan.
• Strong communicators who can write, speak and present clearly and credibly to technical and non-technical audiences, including senior stakeholders.
• Collaborative leaders who can influence without authority across agencies with different mandates and ways of working.
• Independent thinkers with initiative, who are self-directed but not siloed.
• Data-informed decision-makers who use research, analytics and experimentation to guide choices.

Must have’s

• Degree in Computer Science, Engineering, Business, Design or a related discipline.

Bonus experience (Preferred)

• Experience in product management, business analysis, or digital product delivery, with a track record of shipping products.
• Experience working in Agile teams alongside engineers and designers.
• Experience in the public sector, regulatory or licensing environments, or B2B/B2G platforms.
• Experience with cross-agency or multi-stakeholder programmes.
• Familiarity with product analytics, A/B testing and user research methods.
• Experience with APIs, integrations or platform products.

Traineeship duration: 6 months to 1 year.

About Ministry of Energy, Trade and Industry

Working at METI places you at the heart of Singapore’s economic policy-making. We drive productivity-led growth, safeguard and expand our economic space, and build a future-ready economy where firms can thrive. Together, we create a Singapore which is a city of possibilities, a home to great firms, and a place where the world connects — with people at its heart.When you join METI, you contribute to our mission of creating good jobs and opportunities for Singaporeans, enabling them to improve their lives and secure a better future.