Public Relations Officer

PERMA-LINER INDUSTRIES (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

PERMA-LINER INDUSTRIES (SINGAPORE) PTE. LTD. is seeking a Public Relationship Officer (Full-time) to plan and execute PR programs, engage with residents and stakeholders, and ensure timely resolution of concerns arising from projects.

You will maintain records, prepare reports, and support communications in English and Mandarin when needed, while working on-site in Singapore. The role requires readiness to respond 24/7 during contract and to coordinate dialogues before construction.

Qualifications

• Experience in the field of public relations with appropriate qualifications.
• Bilingual proficiency in English and Mandarin is a plus.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Plan and execute public relations programs to enhance project visibility and community engagement.
• Address and resolve conflicts, feedback, and complaints related to the project in a timely and professional manner.
• Collaborate with the Client to implement necessary actions and follow up on resolutions.
• Initiate dialogue with property owners, management corporations, resident committees, and other parties as directed.
• Conduct regular visits to residents affected by the works to gather feedback and provide updates.
• Be available 24/7 throughout the contract period to attend to public relations matters on-site.
• Maintain and update a PR database to record all communication, visits, and follow-ups.
• Prepare monthly reports detailing feedback/complaints and actions taken.
• Serve as Secretary for briefings, meetings, and dialogue sessions with affected parties/residents.
• Arrange dialogue sessions with affected parties before construction to inform them about project details.
• Prepare and submit a detailed PR statement and program to the S.O. for approval before works.
• Design, print, and distribute pamphlets, notices, and other materials about the project's impact.
• Provide periodic updates and disseminate information to affected parties until completion.
• Provide support for functions and events organized by the S.O. or others.

Skills

Public relations

Stakeholder mgmt

Communication

Interpersonal skills

Multitasking

Education

Public relations experience

Job description

Job Description for Public Relationship Officer (Full-time)

Responsibilities

• Plan and execute public relations programs to enhance project visibility and community engagement.
• Address and resolve conflicts, feedback, and complaints related to the project in a timely and professional manner.
• Collaborate with the Client to implement necessary actions and follow up on resolutions.
• Initiate dialogue with property owners, management corporations, Resident Committees, Citizens’ Consultative Committees, Town Councils, and other relevant parties as directed.
• Conduct regular and ad-hoc visits to residents affected by the works to gather feedback and provide updates on work schedules and other relevant issues.
• Be available 24/7 throughout the contract period to attend to public relations matters on-site.
• Maintain and update a PR database to record all communication, visits, and follow-up actions.
• Ensure bilingual proficiency (English and another official language of Singapore) in both spoken and written communication.
• Prepare monthly reports detailing feedback/complaints and actions taken.
• Serve as Secretary for briefings, meetings, and dialogue sessions with affected parties/residents and relevant committees.
• Maintain a professional appearance and wear proper identification pass during engagements with stakeholders.
• Arrange dialogue sessions with affected parties before the commencement of construction work to inform them about project details.
• Prepare and submit a detailed public relations statement and program to the S.O. for approval before the commencement of physical works.
• Design, print, and distribute pamphlets, notices, and other materials to inform affected parties about the project's impact and benefits.
• Provide periodic updates and disseminate information to affected parties until project completion.
• Provide support and assistance for functions and events organized by the S.O. or other relevant parties.

Qualifications

• Experience in the field of public relations with appropriate qualifications.
• Bilingual proficiency in English and Mandarin is a plus.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.Proven track record of conflict resolution and stakeholder management.
• Proficiency in maintaining detailed records and reports.
• Ability to work independently and as part of a team.

Working Area

• Singapore
• $2,500 to $3,200 / Month