The Executive, Property will manage the day-to-day operations, environmental, cleanliness of the arts centre to enable the smooth running of activities including tenants operations for patrons and visitors at Esplanade – Theatres on the Bay.
KEY RESPONSIBILITIES
BUILDING OPERATIONS
- Carry out routine inspection / maintenance of general building maintenance works carried out by appointed contractors.
- Assist to call for quotations, recommend contractors and supervise contractors work on the ground.
- Manage vendor contracts for maintenance, pest management and landscaping
- Communicate and coordinate with all affected parties inclusive of tenants.
- Assist with operations-related administrative documentation, including preparing, organizing and maintaining records required for building services activities. Ensuring all work meets the standards and delivers according to approved scope of work.
- Always ensuring Fire Safety and Health & Safety compliance.
MALL/TENANT SERVICES
- To respond to feedback and operational issues with tenants.
- Support tenants in the mall, overseeing their needs related to their hired space and ensuring that they are satisfied with the support from Esplanade.
- Manage onboarding of new tenants such as managing tenants fit-out, ensuring adherence to statutory regulations, collection of PE submissions, Permit to Work and other documents, co-ordination of procedures, schedules and account opening for utilities.
- Manage tenants’ offboarding relating to reinstatement of the hired space.
ADMINISTRATION
- Collection and review of required service reports and permits i.e. Exhaust Servicing, Air Con Servicing, Floor Trap Servicing and Pest Control reports and Permit for Works.
- Provide inputs and ensure that Policies & Processes, Standard Operating Procedures, Handbooks / Information Kits are up-to-date and disseminated/conveyed to tenants and relevant parties when necessary.
- Email circulation of notices / road closure advisories and upcoming events to tenants and relevant parties.
- Use all customer relationship management databases in a highly-disciplined manner, specifically for accurate and timely input of information into CRM.
- Maintain organised filing and records of tenants’ services and operations matters.
- Provide relevant information or compile management reports and papers as and when necessary.
JOB REQUIREMENTS
- A Diploma or Higher Nitec in property management, building facilities management, or related discipline from a recognized tertiary institution (or equivalent working experience).
- Preferably 1-2 years of experience in facilities management and coordinating with mall tenants.
- Strong interpersonal, organizational skills and communicative skills.
- Where required will need to work on weekends and evenings to oversee high profile precinct-wide events.
- Salary range : $3,600-$4,000