PROMs & Healthcare Analytics Lead

National University Hospital; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

National University Hospital in Singapore is seeking a data-driven professional to support the implementation, expansion and evaluation of Patient-Reported Outcome Measures (PROMs) across the Department of Medicine as part of value-based care initiatives.

The role combines project management, clinical operations, stakeholder engagement and data analysis to integrate PROMs into routine care, generate insights, and advance patient-centred service improvement and research in collaboration with the

Qualifications

• Bachelor's degree in Mathematics, Statistics, Data Science, Analytics, Health Services Research, Public Health or related field.
• About 2 years of experience in programme operations, analytics, or research, preferably in healthcare.
• Ability to plan and implement projects with multiple stakeholders and deliverables.
• Strong written, verbal and presentation skills for diverse stakeholders.
• Proficiency in data visualization and analytics tools (Excel, Power BI, Tableau).
• Experience with PROMs, patient experience measurement, value-based care or related principles a plus.
• Knowledge of SQL, Python or R; data modelling and longitudinal outcomes analysis advantageous.
• Background in Arts/Social Sciences/Behavioural Sciences and healthcare data governance knowledge beneficial.

Responsibilities

• Program Operations and Implementation: Timely delivery of milestones, effective workflow implementation, strong adoption and prompt resolution of operational issues.
• Stakeholder Engagement and Communication: Effective stakeholder alignment and clear, timely communication to support programme decisions and delivery.
• Data Analytics and Programme Evaluation: Reliable, timely analysis and reporting that demonstrates programme performance and patient outcomes.
• Digital Health and Continuous Improvement: Enhancement of digital workflows and tools to augment PROMs implementation based on user feedback and data.

Skills

Project management

Data analysis

Stakeholder engagement

Communication skills

Critical thinking

Education

Bachelor’s degree in Mathematics, Statistics, Data Science, Analytics, Health Services Research, Public Health or related discipline

Tools

Excel

Power BI

Tableau

SQL

Python

R

Job description

National University Hospital in Singapore is seeking a data-driven professional to support the implementation, expansion and evaluation of Patient-Reported Outcome Measures (PROMs) across the Department of Medicine as part of value-based care initiatives.

The role combines project management, clinical operations, stakeholder engagement and data analysis to integrate PROMs into routine care, generate insights, and advance patient-centred service improvement and research in collaboration with the