(Senior) Executive, Patient-Reported Outcomes & Healthcare Analytics

National University Hospital; Singapore; Vor Ort; SGD 80.000 - 120.000; Vollzeit

Zusammenfassung

National University Hospital in Singapore is seeking a data-driven professional to support the implementation, expansion and evaluation of Patient-Reported Outcome Measures (PROMs) across the Department of Medicine as part of value-based care initiatives.

The role combines project management, clinical operations, stakeholder engagement and data analysis to integrate PROMs into routine care, generate insights, and advance patient-centred service improvement and research in collaboration with the

Qualifikationen

• Bachelor's degree in Mathematics, Statistics, Data Science, Analytics, Health Services Research, Public Health or related field.
• About 2 years of experience in programme operations, analytics, or research, preferably in healthcare.
• Ability to plan and implement projects with multiple stakeholders and deliverables.
• Strong written, verbal and presentation skills for diverse stakeholders.
• Proficiency in data visualization and analytics tools (Excel, Power BI, Tableau).
• Experience with PROMs, patient experience measurement, value-based care or related principles a plus.
• Knowledge of SQL, Python or R; data modelling and longitudinal outcomes analysis advantageous.
• Background in Arts/Social Sciences/Behavioural Sciences and healthcare data governance knowledge beneficial.

Aufgaben

• Program Operations and Implementation: Timely delivery of milestones, effective workflow implementation, strong adoption and prompt resolution of operational issues.
• Stakeholder Engagement and Communication: Effective stakeholder alignment and clear, timely communication to support programme decisions and delivery.
• Data Analytics and Programme Evaluation: Reliable, timely analysis and reporting that demonstrates programme performance and patient outcomes.
• Digital Health and Continuous Improvement: Enhancement of digital workflows and tools to augment PROMs implementation based on user feedback and data.

Kenntnisse

Project management

Data analysis

Stakeholder engagement

Communication skills

Critical thinking

Ausbildung

Bachelor’s degree in Mathematics, Statistics, Data Science, Analytics, Health Services Research, Public Health or related discipline

Tools

Excel

Power BI

Tableau

SQL

Python

R

Jobbeschreibung

Overview:

The successful candidate will support the implementation, expansion and evaluation of Patient-Reported Outcome Measures (PROMs) across the Department of Medicine as part of its value-based care initiatives. This implementation and analytics-focused role combines project management, clinical operations, stakeholder engagement and data analysis to integrate PROMs into routine care, generate actionable insights, and advance patient-centred service improvement and research. The candidate will collaborate closely with multidisciplinary clinical, administrative, research, patient, digital and data stakeholders, as well as the cluster PROVE (PROMs) Office.

Job Responsibilities:

• Program Operations and Implementation:
  • Timely delivery of agreed milestones, effective workflow implementation, strong adoption and prompt resolution of operational issues.

• Stakeholder Engagement and Communication:
  • Effective stakeholder alignment, responsive engagement and clear, timely communication to support programme decisions and delivery.

• Data Analytics and Programme Evaluation:
  • Reliable, timely analysis and reporting that demonstrates programme performance, patient outcomes and opportunities for improvement.

• Digital Health and Continuous Improvement:
  • Effective enhancement of digital workflows and tools to augment PROMS implementation, with improvements informed by user feedback, data and operational needs.

Job Requirements:

• Bachelor’s degree in Mathematics, Statistics, Data Science, Analytics, Health Services Research, Public Health or a related discipline.
• Approximately 2 years of relevant experience in programme operations, project management, analytics, quality improvement, research or a related field; experience in healthcare operations, healthcare research, public health or patient engagement would be advantageous.
• Demonstrated ability to plan and implement projects involving multiple stakeholders, manage competing priorities and follow through on deliverables independently.
• Strong written, verbal and presentation skills, with the ability to communicate complex information clearly to diverse stakeholders.
• Strong critical thinking, problem-solving and analytical skills, with competency in data visualisation and analytics tools such as Excel, Power BI or Tableau.
• Familiarity with PROMs, patient experience measurement, value-based care, implementation science, clinical research or behavioural science principles would be an advantage.
• Experience with SQL, Python or R, and knowledge of data modelling, database design, automation, survey design, psychometrics or longitudinal outcomes analysis would be advantageous.
• An additional academic background or formal training in Arts, Social Sciences, Psychology, Communications or Behavioural Sciences, as well as familiarity with healthcare data governance, privacy, ethics and regulatory requirements, would be beneficial.